Social BPM

Overview

Collaboration in process discovery, change, execution, and governance supports innovation by sharing and speeding analysis and improvement of processes. Shared feedback and modeling tools help users quickly communicate ideas, issues, and improvements.

The Challenge

• E-mail, stand-alone IM, and other disconnected tools require separate effort for collaboration and slow the pace of change.
• IM and other “real-time” communications are poorly integrated to Web, telephony, and other channels and difficult to manage as stand-alones.
• Integrating RSS feeds, messages, and alerts with other work takes significant ongoing effort if not done right.

The Solution
Pegasystems provides collaborative tools for every stage of SmartBPM applications. Collaboration in process discovery and definition supports innovation by sharing and speeding analysis and definition of processes. Since all Pegasystems models are executable artifacts, nothing is lost in translation and everything is up-to-date.