Pegasystems automated payment investigation and exceptions solution speeds processing, reduces costs

Discover how the Pegasystems Smart Investigate for Payments automated payment investigation and exception-processing solution delivers best-practice, industry-specific capabilities that address the servicing needs of today’s payments, nostro, and treasury operations. Learn how the solution significantly decreases operational costs and risks even as it personalizes multi-channel customer support.

From Exceptions to STP...
Find out more about how Smart Investigate turns exception processes into straight-through processes and provides CSRs with a unified, customer-centric view of exceptions across products that enable the organization to:

• Reduce operational costs and increase productivity in the front and back office
• Improve service quality and customer satisfaction across every channel
• Reduce operational risk across all types of transaction exceptions
• Obtain unsurpassed flexibility and scalability across the enterprise

Download and read the Smart Investigate for Payments product datasheet...