Skip to Content Skip to Navigation

Retention

Leave a comment (0)

Aug 30 2010 | Author: Pegasystems Inc.

View document(s)

Retention

With Pega Retention, you can maximize retention rates while minimizing retention costs. Leveraging the proven predictive customer insight and sophisticated business logic built with Pega Decision Management, Pega Retention delivers a bestpractice blueprint for optimizing the retention process.

Pega Retention delivers Next-Best-Action™ retention strategies that consider the customer’s current and historic behaviors, usage patterns, offer responses, and lifetime value to deliver personalized, targeted offers for each individual. These offers can be delivered consistently regardless of channel.

Leave a Comment

Login or register to post comments

Retention

Pegasystems®, General Inquiries: US: +1 (617) 374 9600 | UK: +44 (0) 118 9591150 | Australia: +61 (2) 9251 0566

Pegasystems is the leading provider of business process management (BPM) and customer relationship management (CRM) software solutions. Our BPM methodology and BPM services provides businesses with an unprecedented degree of agility by giving business users control over the business process management suite and reducing reliance on IT staff. With user-friendly design tools, intuitive business rules functionality, and automated programming, the Pega BPM suite is the ideal BPM platform for enterprise initiatives like business transformation, continuous process improvement, and business performance management. Our Build for Change technology also powers agile solutions to specific operational challenges, such as workflow management software, customer relationship management software, business process management software, business process management systems and business process outsourcing software; as well as CRM solutions including customer service software, call center software and customer relationship management systems. Pegasystems CRM applications and contact center software help transform the customer experience across all channels and touch points. With business CRM software and call center solutions from Pegasystems, companies can maximize the value of every call center CRM interaction.

© Copyright 2012 Pegasystems® Inc.