Business Issue
To shorten the 6-month sales cycle for custom orders of turbomachinery, this supplier needed to significantly reduce the 3-week lead time required to manually generate the complex, highly technical proposals each order required.

Solution
Pega BPM complements the company’s existing document management and Web portal technologies by automating the business processes required for technical equipment selection, verification of component compatibility and performance optimizations of the configured turbomachinery.

Benefits

• Shortened proposal build cycle
  Automating manually intensive technical configuration processes cut the time to produce a proposal by 80%, from 3 weeks to 3 days, or even hours in some cases.
• Accelerated sales cycle
  Ability to close sales for custom-build orders dropped from 6 months to 1 month.
• Increased product sales revenue
  Custom turbomachinery revenue rose by approximately 10% after initial implementation phase .
• Improved engineering process
  Agility to more effectively meet equipment performance and safety requirements, enabling faster time to completion.