New Year's Resolution: Be More Social

Was that your organization's goal for 2011? Figure out how to tap into the power of social? But still struggling with incorporating these new technologies and behaviors into your ecosystem?

We can help. In this Webinar, you will learn concrete actions that will help you to identify low-hanging fruit to jump-start your social program, and accelerate your customer experience improvement initiative.

Join independent analyst Sandy Kemsley, and Pega's Emily Burns to hear:

• 3 top areas to apply social technologies to get the most bang for your buck
• 3 fastest ways to get started with your social program
• Why social tools are a key part of any customer experience improvement program
• Using case management to harness the combined power of BPM and Social
• Beyond customer experience: Why social tools will change the way you run your business

Follow along the webcast:

• View the presentation
• Read the Q&A