Pega’s BPM solution provides new levels of agility for healthcare organizations, integrating their sales processes and optimizing sales channels to improve productivity and grow membership

Challenges

Group Sales Process Manager addresses several significant challenges faced by all healthcare organizations:

• Delivering consistent and supportable sales quotes across all sales distribution channels
• Rapidly adding new products and markets to their sales portfolios as a response to increasing competition
• Increasing sales distribution channels
• Maximizing sales agent’s efforts

The Solution

Built on Pegasystems’ PegaRULES Process Commander®, a business process management system with a built-in rules engine, Group Sales Process Manager automates the sales cycle across products, sales channels and users. It comes with thirty five packaged best-practice sales workflows, a library of standard correspondence templates, over 1,200 defined rules, fifteen representative users, and eight different user-portals. It can be rapidly deployed and easily extended throughout a healthcare organization.