Case Applications
In addition to facilitating the rapid development of dynamic case applications, Pega Case Management is also at the heart of our many frameworks (case applications) supporting case management-style work. These case application are built using Pega Case Management, and incorporate significant domain-specific functionality, including business processes, business rules, data models, and user interfaces. Because these case applications are built with the same core case management functionality, they all provide rich support for:
- Ad hoc work: Ability to add new work to a case in an ad hoc fashion
- Dynamic case work: Cases change dynamically based on changing context
- Case worker desktop: Enhanced with domain-appropriate functionality
- Design by doing: The ability to capture ad hoc changes, and incorporate them back into the case application to continually improve it
Each of these case applications leverages Pega’s patented Build for Change technology, so they can be tailored to meet your specific requirements — and refined and enhanced as those requirements evolve.
Below, you will find links to in-depth information about some of our industry-specific case applications.
Featured Case Applications
Tab 1
Finance
Retail Banking Payment Exception Management
SWIFTNet Commercial On-boarding and Electronic Bank Account Management
SWIFTNet Exceptions and Investigations Management
Payment Investigation and Exceptions Management
Credit and Debit Card Dispute Management
Financial Crimes Management for Sanctions Management

