PegaWORLD Platinum Sponsor

Tech Mahindra is a platinum partner of Pegasystems with a long standing relationship since 2003. We are well-poised to serve our customer with the experience gained in 10+ years of partnership and 100+ successful implementations across various industries. Through its ground-breaking solutions built on the Pega platform, Tech Mahindra has successfully transformed business processes and delivered value for Telco, Manufacturing, BFSI, Healthcare and other industries. Tech Mahindra and Pega collaborate on every stage of customer lifecycle - from proactively developing solutions, pursuing joint Go-to-Market strategies, and collaborating for strategic customer engagements. Our consultants work with customers to align business goals and IT capabilities to maximize the value of investment in the BPM and CRM space. Tech Mahindra has a well-established Pega Centre for Excellence (COE). Our proven global delivery models are executed by experts and certified pool of professionals.

We invite you to watch Tech Mahindra's latest videos that describe key client challenges and our joint solution offerings, with real-world case study examples. Discover how Tech Mahindra— together with Pega — can help your organization reap tangible results from the powerful combination of Pega industry-leading technology innovation and top-tier industry solution offerings.

Anup Kumar, Senior Vice President & Global Head, BPO

Natesh Parameswaran, 
Practice Leader, BPM

Padma Rayaprolu, VP, Healthcare & Life Sciences

Rajat Sharma, Vice President, Healthcare & Life Sciences

Lakshmanan Chidambaram, SVP, Sales & Operations

Sriram Krishnan, Senior Vice President

Maninder Singh, Media and Entertainment Practice

Ashish Madan, Assistant Vice President, Oil and Gas

Natesh Parameswaran, Practice Leader, BPM

Salil Saha, Business Head, Oil and Gas

Manish Vyas, Senior Vice President, Telecommunications

Reinvent your CRM | This is Tech Mahindra’s offering for customers to maximize the value of their CRM investments by leveraging Pega’s Adaptive BPM capabilities and complementing it with Best-In-Class sales and customer data insight from Sales Force. Pega and co-exist and work in unison to provide a seamless and effective process execution.

Partner Onboarding | This is a Tech Mahindra solution for Healthcare payers on Pega platform to accelerate their Partner Onboarding in tune with healthcare reforms. The solution helps slashing onboarding timelines, administrative expenses and minimizes healthcare fraud across Partner Community of Providers, Agents and Brokers.

Large Capital Fulfilment System | This is a Tech Mahindra solution for enterprises to manage their complex processes for Lead generation through Order management to Fulfillment. It features a fully configurable portal with built-in capabilities for project planning and management, routing, SLA management, exception handling and with the existing application landscape and other business systems.

Supply Chain Management| Tech Mahindra’s integrated platform enables collaboration across the entire network, from suppliers to customers, for better visibility, optimization and analytics to improve the customer service level.

Social Media for a Smarter Enterprise | Tech Mahindra’s comprehensive Social Media framework combines the best-in-class tools to create a solution to improve customer engagement. The solution provides a rules-based adaptable verticalized taxonomy for efficient categorization and assignment that helps prioritize action through consistent, highly accurate categorization and interpretation of comments for quick response to critical issues.

Contact: Parvathi Kartha (

Location-Based Intelligent Mobility Solution - A Mahindra Satyam Session 2013

Location-based Intelligent Mobility Solution provides layered consumer intelligence for businesses. This affords businesses the opportunity to offer a plethora of products and services tailor-made for their consumers. The list extends to, but is not limited to, services such as authentication and fraud prevention, geo-based marketing and geo-fence interface services. This can potentially create new streams of revenue, increased brand loyalty and consumer delight. Join us and learn how Mahindra Satyam’s Intelligent Location based mobility Solution can help the customer draw a holistic contextual view of the consumers.

Social Media for a Smarter Enterprise - A Mahindra Satyam Session 2013

Social media data about consumers is like gold dust for companies. However businesses are unable to harness the full potential of it since the solutions available focus either on analytics or on engagement. Mahindra Satyam has developed its social media solution to address this gap in the knowledge. It leverages Pega as the engagement platform and it is integrated to Satmetrix, a leading NPS and analytics tool to provide actionable insights.