Using Event-Driven BPMS to Maximize Aircraft Capacity at Heathrow

Overview

Eamonn Cheverton, Enterprise Architect at BAA, demonstrates how Pega automates processes that manage aircraft in to and out of the world’s biggest airport, Heathrow in London. Heathrow’s runways currently operate at 98.7% capacity. By ensuring all resources are available to complete an effective turnaround of each aircraft, BAA can maintain optimal performance, while reducing costs and improving runway taxi times.