Pega Adaptive Decision Manager

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Document Type: 
Data Sheet
Topic: 
CRM
Decision Management
Customer Service
Marketing Automation

Overview

 

Pega Adaptive Decision Manager (ADM) offers a powerful way to
continuously improve predictions about customer behavior. A key
capability of Pega Decision Management, ADM automatically detects
change and acts on it in real time, enabling business processes and
customer interactions to be instantly adapted to account for changing
customer interests and needs.

Pega Adaptive Decision Manager (ADM) offers a powerful way to continuously improve predictions about customer behavior. A key capability of Pega Decision Management, ADM automatically detects change and acts on it in real time, enabling business processes and customer interactions to be instantly adapted to account for changing customer interests and needs.