Blogs By Category: BRE

BPM Go Live: Extending Legacy Apps Through Wrap & Renew

May 20 2013 | Author: Alan Trefler

This week, we had a go live with one of Europe’s largest telecommunications providers on a project that delivered greater efficiency to their contract billing account settlement. They are using BPM to integrate to their back-office billing solution to ...

Posted In: BPM, CRM | Tags: Automate, Customer Interaction, Efficiency, Business Process Management, BPM Methodology, Continuous Improvement, Go Lives, BRE

The Hunt for the "Universal Device"

May 20 2013 | Author: Don Schuerman

Farhad Manjoo has a new article today at Slate on the trend towards "universal" devices. No consumer (or corporation) is happy to buy or produce just an MP3 player. Instead those devices bring in more functions (cameras, voice recorders, mail programs...

Tags: Business Process Management, Business Technology, BRE, Unified

Creating New Jobs and Preserving Existing Ones with BPM

May 20 2013 | Author: Setrag Khoshafian

When we think of BPM and process improvement, often the ROI is characterized through eliminating “waste” or manual steps and replacing them with process automation. An activity based costing analysis could identify opportunities to remove manual steps...

Posted In: BPM | Tags: Automate, Efficiency, Business Process Management, Continuous Improvement, Lean Six Sigma, Business Transformation, Business Technology, BRE, BPM SOA BI

Oiling the Conveyor Belt

May 20 2013 | Author: Russell Keziere

Our friend and BPM and Business Rules analyst Jim Sinur makes a great point today in his blog, that sometimes when you "time box" a BPM initiative it can lead to an unintended consequence of "sub-optimizing" a larger enterprise process. He quite rightly s...

Posted In: BPM | Tags: Automate, BRE

BPM Go Live: BPM + BRE + CRM = Happier Customers