Blogs By Category: Business Transformation

The plethora of books and commentary on the recent and current crisis does not seem to be ending soon. On September 24 we get "Wall Street: Money Never Sleeps", Oliver Stone's sequel to his 1987 greed-is-good classic "Wall Street". I expect it to be weak ...

I was a bit of a PhiSci (that's Philosophy of Science) geek in college--having a double major in Physics and Philosophy will do that to you.  One of the seminal works in the field is Thomas Kuhn's The Structure of Scientific Revolution...

In my role, I get the opportunity to visit with the world’s largest BPO service providers (BPOs).  During these visits, I am often astounded on how few BPOs leverage the full power of Business Process Management to differentiate and provision ...

We just had a client go live with one of the largest regional health insurance companies in the U.S.  The project focused on establishing a new rate quoting application that replaced two systems that handled this process previously, but did not integ...