Resources

Resources

Pega thought leaders, partners and leading analysts are the driving forces behind our success in tackling constant change.

IDC: Business Process Optimization in...
The energy supply chain is expected to change radically with a new emphasis on performance, given the high...
Celent's Insurance CRM: Keys to...
The insurance industry faces multiple challenges that make improvement in customer management a priority.
Client-Centric Onboarding: Hopes and...
Onboarding a new customer or adding a new product to an existing customer creates an impression. If...
Forrester: The Power of Customer Context
Explore why campaigns are far less effective at winning and retaining customers than they once were. To...
The Forrester Wave™: Customer Service...
Pegasystems cited as a leader in Forrester Research, Inc.’s 2014 Customer Service Analyst Report
The Forrester Wave™: Dynamic Case...
Pegasystems cited as a leader in overall capabilities amongst 13 vendors who were evaluated against 38...