Provider OrganizationsHealthcare

What keeps healthcare provider executives awake at night? The simple answer is change.

Every single day, change creates significant challenges in:

• The competitive landscape
• The regulatory and accreditation environment
• Managing physician productivity
• Streamlining support services
• Integrating and deploying information technology
• Managing capacity and using resources effectively
• Balancing clinical, teaching, and research requirements
• Managing complex payer-collaborative relationships
• Controlling cost and managing the revenue cycles
• Implementing electronic health records

As a healthcare provider, the only thing you know for sure is that change is constant.

Pegasystems not only can help provider organizations survive change, but help them Build for Change®. With Pegasystems' rules-driven SmartBPM® solution frameworks, providers can become more agile and experience new levels of growth, productivity, and compliance.

Solutions In Action

Rapid Deployment for Member Surge	CRM Grows to 98% Customer Satisfaction	100% Straight Through Processing	Paperless System and CMS Compliance
New Value Comes to Old Systems	Automation and Call Centers	Average Handling Time Cut by 26%	Benefit Coding Compliance
Quick Solution Captures New Customers	Personalized and Responsive Service	Automatic Resolution Spurs New Productivity	Safety, Compliance, and Automation
Real-Time System Boosts CRM	Personalized and Responsive Service	Claims Processing Automated	Automated Claims Processing