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What keeps federal and state government health agency administrators awake at night? The simple answer is change.

Every single day, change creates significant challenges in:

• Funding issues at the state and federal levels
• Pending legislation
• Adhering to public-health policies and regulations
• Managing agency staff
• Monitoring constituents' health status
• Public-health surveillance and reporting protocols
• Managing the response to public health terror threats
• Integrating and deploying the information technology
• Utilizing existing resources effectively

At government health agencies, the only thing you know for sure is that change is constant.

Pegasystems cannot only help government health agencies survive change, but help them build for it. With Pegasystems' rules-driven SmartBPM® solution frameworks, such agencies can become more agile and experience new levels of growth, productivity and compliance.

 

 

Solutions In Action

Quick Solution Captures New Customers	Automation and Call Centers	Medicare Member Enrollment Automated	Benefit Coding Compliance
Real-Time System Boosts CRM	Personalized and Responsive Service	Automatic Resolution Spurs New Productivity	Safety, Compliance, and Automation
New Value Comes to Old Systems	Personalized and Responsive Service	Average Handling Time Cut by 26%	Paperless System and CMS Compliance
Rapid Deployment for Member Surge	CRM Grows to 98% Customer Satisfaction	100% Straight Through Processing	Automated Claims Processing