Pegasystems’ Build for Change® technology is an emerging healthcare standard. It is used to drive efficiencies and innovation throughout the healthcare continuum — by government organizations, payers, physicians, hospitals, Pharmacy Benefits Managers (PBMs), and pharmaceutical companies alike.

Increasingly, healthcare organizations (HCOs) are using Pegasystems' Build for Change technology to streamline operations — from the front to the back office — with process automation and intelligent decision making. The results are doubled productivity, improved service, enhanced revenue, and facile innovation in critical solution areas such as New Business; Customer Relationship Management; Servicing Backbones; and Risk, Fraud and Compliance:

• New Business
  Rapidly identifying and successfully converting new revenue opportunities
• Customer Relationship Management
  Fostering a customer experience that promotes loyalty, satisfaction and retention
• Servicing Backbone
  Delivering unrivaled service, lowering costs, and improving revenue through streamlined operations and fulfillment
• Risk, Fraud & Compliance
  Preventing loss and ensuring compliance with regulatory guidelines

It’s no wonder that leading healthcare organizations across the globe, including the largest three U.S. healthcare payers, three of the top PBMs, three prominent U. S. healthcare providers, plus over 60% of all Blues plans rely on Pegasystems’ Business Process Management (BPM) solutions for increased productivity, reduced operational costs, and superior customer service.