PegaWORLD 2012 Presentation: Transforming ING Poland into a Customer Centric Company - The Journey with Pega
Experience first-hand how one of Europe’s best known insurers used key IT streams and initiaitives to achieve dramatic business goals.
In this session you will learn:
- How the roadmap for the complex journey was conceived and developed.
- Learn how the BPM architecture facilitates and manages the critical business processes
- How BPM was effective in helping to reach their key business goals