Discover the Return on Excellence
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Keynote |
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Transforming Banking, Simplifying IT at Lloyds Banking Group
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Keynote |
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Keynote |
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Quantum Leap in BPM and Case Management
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Keynote |
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Every Business Is a Digital Business
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Keynote |
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Evolution to an Adaptive Enterprise Managing 'Rapid Velocity of Change' at Cisco
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Keynote |
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Transformation Drives Recovery of Mortgage Business at Bank of America
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Keynote |
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Customer Experience Excellence Panel
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Keynote |
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Keynote |
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Lloyds Deploys Pega BPM to Transform its Life, Pensions and Investments Processes
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Breakout |
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Intro to the New PRPC 7 Designer Studio
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Breakout |
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Adopting BPM in the Dynamic World - The 'How To's' - A TCS Sponsored Session
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Breakout |
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Jabil's Journey: Applying Intelligent BPM to a Global Supply Chain
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Breakout |
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Innovation with Pega: Using Google Maps with PRPC
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Breakout |
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How EE is Leveraging Pega Decision Engine to Deliver their Retention Strategy
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Breakout |
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Fighting Healthcare Fraud, Waste and Abuse on Pega Cloud at Catamaran
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Breakout |
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How The Hartford is Applying Pega BPM, Knowledge Management and Lean Six Sigma - A Cognizant Session
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Breakout |
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Breakout |
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JPMC’s Proven Best Practices for Starting a BPM Project
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Breakout |
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Decision-Based Incident Management at New South Wales TMC
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Breakout |
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How Zurich Mastered Collaboration to Conduct Claims Transformation
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Breakout |
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Powerful Advances in How You Build Data into Your PRPC Application
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Breakout |
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How CareFirst is Using Pega's Product Composer System to Operationalize Health Benefit Exchanges
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Breakout |
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The Pitfalls, Challenges & Opportunities with Master Data Management – Customer Panel
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Breakout |
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Modeling from Business to Program to Application
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Breakout |
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Location-Based Intelligent Mobility Solution - A Mahindra Satyam Session
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Breakout |
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Implementing a Pega Center of Excellence- An Accenture Session
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Breakout |
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'Extreme Agile' Delivery in Practice at RBS
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Breakout |
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How Parexel Uses Pega to Integrate Disparate Systems to Support Global Research
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Breakout |
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From Rules to Realization: Ford’s Journey to Discovering the Power of PRPC
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Breakout |
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Future State of Your Insurance Enterprise: A Customer Driven Approach - A TCS Sponsored Session
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Breakout |
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The 30-Minute Application
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Breakout |
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Stage-Based Case Management
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Breakout |
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Going Social: Leveraging Social Media in Your PRPC Applications
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Breakout |
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How National Australia Bank Europe (NAGE) Doubled their Direct Lending Business
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Breakout |
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Organizational Adoption of BPM - Legitimizing Shadow IT - A Capgemini Session
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Breakout |
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Information Security and PRPC 7
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Breakout |
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Enhancing Member Interactions and Improving Inquiry Resolution by Deploying Pega to Wrap the Existing Contact Center at UnitedHealth Group
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Breakout |
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Agile Project Management with SCRUM
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Breakout |
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Overcoming Major Public Sector Challenges by Building for Change
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Breakout |
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The Future of Pega Mobility
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Breakout |
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How Philips Home Monitoring Extended their Pega Infrastructure to Develop a Global High Availability Disaster Recovery System for a Life Critical Call Center
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Breakout |
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Journey to iBPMS Business Transformation at Cisco: Creating a Proactive Service Supply Chain
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Breakout |
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Social Media for a Smarter Enterprise - A Mahindra Satyam Session
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Breakout |
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ING Insurance Central Europe: A Multi-Country Pega Adoption Journey
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Breakout |
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How Citizens Bank Implemented a Call Center Solution in Their Retail Bank
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Breakout |
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Center of Excellence Panel Discussion featuring JPMorgan Chase, Wells Fargo, UnitedHealth Group and Bank of America
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Breakout |
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Adding Process to Your Healthcare Transformation Strategy for the Straightest Path to Success: Pointers From Accelare
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Breakout |
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PRPC Product Innovation Hotseat – Business Users
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Breakout |
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Unchain your Business Processes through Systems of Engagement - A Cognizant Session
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Breakout |
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Quick Road to Value: GE Oil and Gas Shares Best Practices for Rapid Development and Deployment
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Breakout |
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How Credit Suisse Used PRPC to Provide Better and More Personal Client Service in Private Banking
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Breakout |
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Driving Customer Centricity through Process Excellence at Telstra
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Breakout |
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A Thought Leadership Panel on Mobile Payments and How it Drives Unique Marketing Opportunities
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Breakout |
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Maximizing Customer Experience and Lifetime Value Through Next-Best-Action
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Breakout |
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The Hartford: Revolutionizing their Commercial Markets Operations with Pega BPM
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Breakout |
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Gaining Compliance and Optimizing Performance by Automating Appeals at Amerigroup, WellPoint's Medicaid Division
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Breakout |
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Top 10 Enterprise Trends You Can't Afford to Ignore
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Breakout |
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The Health Administration Accelerator Powered by Pega - An Accenture Sponsored Session
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Breakout |
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Next-Best-Action Marketing - Panel Discussion
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Breakout |
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How Telerx is Using Pega Cloud to Manage their Access and Reimbursement Solution for Healthcare Providers
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Breakout |
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Rapid Results for the State of Texas
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Breakout |
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Customer Process Manager (CPM) Hotseat
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Breakout |
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Process Excellence at Jabil: Intelligent BPM and Real-Time Lean Six Sigma
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Breakout |
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JPMorgan Chase Uses Directly Capture Objectives (DCO) as a Building Block for BPM Success
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Breakout |
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Continuous Claim Improvement Panel Featuring WellPoint, HealthNow, BCBS of North Carolina and BCBS of Minnesota
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Breakout |
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How Mozido is Using Pega Cloud to Enable Fast Time to Market for Complex Business Processes in the Disruptive mPayments Revolution
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Breakout |
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Designing a World-Class User Experience
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Breakout |
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How McCamish is Transforming Customer Experience and Service Models using PRPC-Based Customer Service Desktop
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Breakout |
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PRPC Product Innovation Hot Seat - Technical Users
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Breakout |
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The Bridge Between Strategy and Execution at Zurich NA - A Capgemini Session
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Breakout |
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Healthcare Solutions Hotseat
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Breakout |
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Decisioning for Architects
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Training |
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Intro to Predictive Analytics
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Training |
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Workshop |
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Intro to Decisioning Fundamentals
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Training |
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Directly Capture Objectives Overview
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Training |
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Intro to Customer Process Manager
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Training |
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Partners Speak to Partners: Evangelizing Pega and DCO Successes
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Workshop |
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Maximizing Performance of Your PRPC Systems
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Workshop |
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Building a Mobile/Social CRM Application
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Workshop |
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Process Extender for SAP Business Suite
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Workshop |
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Driving Performance Results by Advancing Business Process Management Maturity – An Interactive Workshop
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Workshop |
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Workshop |
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Aligning Action With Strategic Intent Using Target Operating Models
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Workshop |
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Build a Real-World Application with Pega Mobile
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Training |
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Intro to Next Best Action Marketing
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Training |
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Insurance Special Interest Group -- Case Management to Customer Engagement: An Interview with ING’s CIO and Pega Technical Lead
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Special Interest Group |
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Public Sector Special Interest Group
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Special Interest Group |
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Manufacturing, Energy and Technology Special Interest Group Session
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Special Interest Group |
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Banking & Financial Markets Special Interest Group Meeting
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Special Interest Group |
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Communications Industry Special Interest Group
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Special Interest Group |
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Pega Cloud – Enterprise Security & Compliance with Cloud Elasticity
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Workshop |
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Process Extender for Salesforce.com
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Workshop |
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Alliances and Pega Consulting Q&A: Douglas Kra and John Barone Answer Your Questions
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Workshop |
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Healthcare and Life Sciences Special Interest Group - What Can You Do With A Quarter?
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Special Interest Group |
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Building a Great User Experience
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Workshop |
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Hardware Sizing for Pega Applications
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Workshop |
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Intro to Federated Case Management
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Workshop |
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Adaptive BPM for Adaptive Enterprises
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Workshop |
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Building a PRPC App: Best Practices
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Workshop |
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Workshop |
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Using AES to Make Your System Snappy
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Workshop |
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Leveraging PRPC 7 in Your Application
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Workshop |
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Building a Great User Experience
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Workshop |
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Creating and Deploying Secure PRPC Applications
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Workshop |
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How to Get the Most from Decisioning & Adaptive Analytics
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Workshop |
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Meet Up |
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Retail Banking & Cards Meetup
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Meet Up |
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Communications & Media Meet Up
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Meet Up |
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Energy Industries Meet Up
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Meet Up |
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Accountable Care Organization (ACO) Meetup
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Meet Up |
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The Commercial Banking Meetup
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Meet Up |
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Manufacturing and Technology Industry Meetup
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Meet Up |
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Health Insurance Exchange Readiness
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Meet Up |
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Meet Up |
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Life & Annuity Insurance Meetup
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Meet Up |
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The Risk, Fraud and Compliance Meetup
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Meet Up |
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Healthcare Claims Meet Up
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Meet Up |
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Meet Up |
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Property & Casualty Meetup
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Meet Up |
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The Financial Markets Meetup
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Meet Up |
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Networking Cocktail Reception in the Technology Pavilion
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Reception |
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PegaFORUM Breakfast for Blues Plans
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Meals |
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Marketing & Decisioning Meetup
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Meet Up |
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Meet Up |
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Transformational Customer Service Meetup
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Meet Up |
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Center of Excellence Meetup
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Meet Up |
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Women in Financial Services
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Meals |
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