Errors when starting PRPC6.2SP1-PE

9 replies [Last post]
HarryG30's picture
Offline
Points: 7
Posts:
Joined: Jan 23 2012

PRPC6.2SP1 Personal Edition was installed successfully. But, I tried to start it, I got errors as following. The issue seems to be with the config for DB, but I am not sure how to fix it. Any help is appreciated. 

19830421: Loading bootstrap properties from /prbootstrap.properties
Jan 28, 2012 11:02:20 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
19830421: prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings
Jan 28, 2012 11:02:20 AM com.pega.pegarules.internal.bootstrap.PRMiniLoader
19830421: Classes will NOT be loaded from the database; no version specified for Pega-EngineCode.
E:\Pega\prpc62sp1\PRPCPersonalEdition\tomcat\webapps\prweb\WEB-INF\lib\boot\prbootphase2.jar (The system cannot find the path specified)
Perhaps executing with a non-standard classpath (e.g. JUnit tests)?
Jan 28, 2012 11:02:20 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
19830421:
============ PegaRULES Bootstrap Configuration ============
           Date: Sat Jan 28 11:02:20 EST 2012
   Java Version: Sun Microsystems Inc. 1.6.0_27
  Configuration: file:/E:/Pega/prpc62sp1/PRPCPersonalEdition/tomcat/webapps/prweb/WEB-INF/classes/prbootstrap.properties
Pega-EngineCode: <none specified>
 JNDI Reference: java:comp/env/jdbc/PegaRULES
       Database: DB2/NT SQL09072
         Driver: IBM DB2 JDBC Universal Driver Architecture 3.59.81

(!) Unable to use given database configuration
(!) Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============

Unable to load phase 2 bootstrap class: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
Jan 28, 2012 11:02:20 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Error initializing PRAppLoader
java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl
        at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:365)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:589)

senthilk1's picture
Offline
Points: 7
Posts:
Joined: Jan 30 2012
I also got the same error

I also got the same error while installing and starting the server. Any solution pls..?

HarryG30's picture
Offline
Points: 7
Posts:
Joined: Jan 23 2012
Here is the solution Pega provided. It worked for me.

The issue which you have encountered appears to be related to directory access. The directory named "data" needs to be modified to remove the Read-only attribute. For this reason, the data imports do not succeed and the Build of DB2 fails.

However, instead of working through the scripts which didn't work one by one, it is easiest if you could uninstall the product by following the uninstall instructions on the last couple of pages of the Installation Guide. And please don't forget to remove the "db2admin" userid that the install procedure had created. And it is best if you reboot the machine to make sure that the DB2 services are completely stopped.

Then, in the unzipped media directory, right-click on the "data" directory, chose properties, uncheck the read-only check box and click ok. If you get a Confirm Attribute Changes popup window, choose the "Apply changes to this folder, subfolders and files" option and again click ok.

You should be able to re-install without any difficulty. (Please remember to again disable UAC.)

saravanana's picture
Offline
Points: 2
Posts:
Joined: Feb 23 2012
I am not able to complete the

I am not able to complete the installation after changing the data folder from Read only.

I could see the below error in data folder. Any guess?

***** DB2MOVE *****

Action: IMPORT

Start time: Fri Feb 24 22:59:09 2012

Connecting to database PR62PE ...
*** SQLCODE: -1031 - SQLSTATE: 58031
*** SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031

**A DB2 error occured.

End time: Fri Feb 24 22:59:09 2012

vamsik21's picture
Offline
Points: 4
Posts:
Joined: Mar 17 2012
Same problem here. Any resolution found for this?

Can any one suggest a solution for this issue. I am facing same problem when I am trying to install. Please find the log below.

com.pega.pegarules.internal.bootstrap.PRMiniLoader
19830421: Classes will NOT be loaded from the database; no version specified for
Pega-EngineCode.
C:\Software\Pega\PRPCPersonalEdition\tomcat\webapps\prweb\WEB-INF\lib\boot\prboo
tphase2.jar (The system cannot find the path specified)
Perhaps executing with a non-standard classpath (e.g. JUnit tests)?
com.pega.pegarules.internal.bootstrap.PRBootstrap
19830421:
============ PegaRULES Bootstrap Configuration ============
Date: Wed
Java Version: Sun Microsystems Inc. 1.6.0_27
Configuration: file:/C:/Software/Pega/PRPCPersonalEdition/tomcat/webapps/prweb
/WEB-INF/classes/prbootstrap.properties
Pega-EngineCode:
JNDI Reference: java:comp/env/jdbc/PegaRULES
Database: DB2/NT SQL09072
Driver: IBM DB2 JDBC Universal Driver Architecture 3.59.81

(!) Unable to use given database configuration
(!) Unable to locate classes on filesystem
=============== End Bootstrap Configuration ===============

Unable to load phase 2 bootstrap class: com.pega.pegarules.internal.bootstrap.ph
ase2.PRBootstrapImpl
Mar 28, 2012 8:12:00 AM com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Error initializing PRAppLoader
java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.phase2.P
RBootstrapImpl
at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLo
ader.java:365)
at java.lang.ClassLoader.loadClass(ClassLoader.java:247)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRB
ootstrap.java:589)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropaga
tingThrowable(PRBootstrap.java:387)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBoot
strap.java:439)
at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.c
ontextInitialized(WebAppLifeCycleListenerBoot.java:83)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContex
t.java:4135)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4
630)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase
.java:791)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:77
1)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:546)

at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:905)

at org.apache.catalina.startup.HostConfig.deployWARs(HostConfig.java:740
)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:500
)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1277)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java
:321)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(Lifecycl
eSupport.java:119)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)

at org.apache.catalina.core.StandardHost.start(StandardHost.java:785)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)

at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:445
)
at org.apache.catalina.core.StandardService.start(StandardService.java:5
19)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:710
)
at org.apache.catalina.startup.Catalina.start(Catalina.java:581)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
Mar com.pega.pegarules.internal.bootstrap.PRBootstrap
SEVERE: Problem during method invocation (contextInitialized)
java.lang.RuntimeException: PRAppLoader was not properly initialized, unable to
load class com.pega.pegarules.web.servlet.WebAppLifeCycleListener
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getImplementationOf
(PRBootstrap.java:213)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.getEntry(PRBootstra
p.java:303)

HarryG59's picture
Offline
Points: 2
Posts:
Joined: Feb 16 2012
Did you try the solution I

Did you try the solution I posted above? That was provided by Pega and it worked for me.

vamsik21's picture
Offline
Points: 4
Posts:
Joined: Mar 17 2012
yes I tried but it didnot

yes I tried but it didnot work

NarayanaK's picture
Offline
Newbie
Points: 31
Posts:
Joined: Mar 27 2012
OK

I have the same problem. I will try and uninstall the application and remove the db2admin user. Then change the property on data directory and try to re-install the application. Let me publish my report once I am done with it.

NarayanaK's picture
Offline
Newbie
Points: 31
Posts:
Joined: Mar 27 2012
It worked

Followed the instructions exactly as mentioned above and successfully got the login screen. Due to low RAM, the application take TOO long to work with. ( 4GB recommended, but have only 2 GB)

NarayanaK's picture
Offline
Newbie
Points: 31
Posts:
Joined: Mar 27 2012
Designer does't open

I get an ERROR when I try to open the Designer from the Desktop Icon or from the fast track link provided in the PDF document. Is it looking for any CLASSPATH setting or anything?

Any inputs are appreciated.

Thanks
NYK