Pega Collaborative Healthcare Summit

Winning Through Agility – New Thinking for New Times

We proudly present the 3rd annual Pega Collaborative Healthcare Summit. Over the past two years the Summit has presented innovative thought leaders and domain expert speakers such as: Dr. David Blumenthal, Dr. Don Berwick, Scott Lundstrom and Dana Safran. No other industry event offers attendees the mix of educational sessions and network opportunities as the Summit. The Summit fosters an environment for executives to openly share industry knowledge, insight and trends in healthcare transformation.

The 2013 Summit will embark on the year of New Thinking and New Times and what this means in the healthcare market. Join us in Boston for another blockbuster event as we focus on the challenges of fast-paced change and mandated programs with looming deadlines. Hear case studies of healthcare success stories that can provide you with insight to tackle your own projects. Mark Your Calendars now to attend the hottest Pega healthcare event of the year!

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Hotel/Location

We're excited to hold this year's Pega Collaborative Healthcare Summit at the Royal Sonesta Hotel Boston, located on the Cambridge side of the Charles River.

Royal Sonesta Hotel Boston (map)
40 Edwin Land Boulevard
Cambridge, Massachusetts 02142
617-806-4200
Directions to the Boston Park Plaza Hotel & Towers

Hotel Reservations

Royal Sonesta Hotel Boston, the host hotel for this year's Pega Collaborative Healthcare Summit, is featuring a special $219/night.

September is a busy month in Boston and hotels fill up fast so we recommend reserving your hotel room as soon as possible. Please note: the hotel room reservation process is separate from registering for the Pega Collaborative Healthcare Summit.

Royal Sonesta Hotel Boston (map)
40 Edwin Land Boulevard
Cambridge, Massachusetts 02142
617-806-4200

Room Rate: $219/night
Reservation line: 617-315-9100

Event Parking

Parking is available in a covered garage accessible from the lobby of the Royal Sonesta Hotel. The garage contains 200 parking spaces, including five spaces which are available for guests with physical challenges.

Additional parking is available at:
CambridgeSide Galleria Mall (map)
100 CambridgeSide Place
Cambridge, MA 02141

2012 Highlights

Last year's event brought together close to 200 healthcare leaders. Take a look at the summit highlights from 2012!

Videos	Sessions/Presentations
	How Leading Organizations Optimize the Customer Experience and Automate Operations Alan Trefler, Founder and CEO, Pegasystems
	Panel Discussion: Sharpening customer focus and improving the customer experience across all touch points Moderator: Joanne Galimi, Managing Partner, Gartner, Inc. Panelists: Wayne Marshall, Vice President, Capgemini Sue Tyler, Executive Vice President and Chief Experience Officer, Medical Mutual of Ohio Paul Jones, Business Systems Architect, United Concordia
	Panel Discussion: Optimizing consumer engagement to improve customer acquisition, loyalty and health outcomes in an increasingly retail market Moderator: Eric Newmark, Program Director, Business Systems Strategies, IDC Health Insights Panelists: Jean-Pierre Stephan, Management Consulting Lead, Accenture Health CRM Sameh Ebeid, Vice President, Application Development, Alere Health Theodore Sak, Senior Director, Solutions, Telerx Related Content: IDC Customer Spotlight (Telerx): Streamlining Operations with Scalable Business Process Management Software
	Advancing the Twin Goals of Improving Health Care Quality While Slowing Spending Growth: BCBSMA's Alternative Quality Contract (AQC) Dana Gelb Safran, ScD, Senior Vice President, Performance Measurement and Improvement, Blue Cross Blue Shield of Massachusetts
	Panel Discussion: Simplifying operations and fostering collaboration to drive improvements in service and care delivery across the healthcare ecosystem Moderator: Susan Carr, Editor and Associate Publisher, Patient Safety & Quality Healthcare Panelists: Tina Whitfield, Vice President NCC Solutions and Support, Amerigroup Trish Birch, Vice President and Healthcare Consulting Practice Leader, Cognizant Adam Hjerpe, Vice President, UnitedHealth Group
	Panel Discussion: System modernization and integration – removing Legacy system limitations and gaining agility to keep pace with healthcare’s heightened rate of change Moderator: Terry Weber, Healthcare Principal, Pegasystems Panelists: Leon Sabarsky, Manager, Business Rules Automation, Blue Cross and Blue Shield of North Carolina Srinivas Malyala, Practice Director, CSC Carl Ascenzo, Vice President – Global Healthcare Solutions, Virtusa
	HCL Technologies Partner Presentation Frank Balco, HCL Technologies - Healthcare
	Mahindra Satyam Partner Presentation Bill Parkinson, Senior Healthcare Manager, Mahindra Satyam

2011 Highlights

View 2011 agenda / presentations / videos

Last year's event brought together close to 200 healthcare leaders representing the following organizations:

Accenture, ACS, Aetna, Agora Group, Alere Health, American Cancer Society, Amerigroup, Averde Health, BCBS FL, BCBS MA, BCSB RI, Biogen Idec, Bio-IT World, Broad Institute, Bristol Meyers-Squibb, Carefirst BCBS, Catalyst Solutions, Charles River, Cisco Systems, Cognizant, Coventry Health, CSC, CVS Caremark, Ernst & Young, Express Scripts, Fierce Health Payer, Florida Department of Veteran's Affairs, Fresenius, Fujitsu, GalaxE Solutions, GE Healthcare, Harvard Pilgrim Health Care, HCL, Health Net, Highmark BCBS, Horizon Health Center, Humana, IDC Health Insights, Independence Blue Cross, Mass General Hospital, McKesson, Medco, Merck, November Research, NYU Medical Center, Partners Healthcare, Prime Therapeutics, Sanofi Aventis, Sunovion Pharmaceuticals, SXC Health Solutions, Tata Consultancy, Tenet, TMG Health, Tufts Health Plan, OptumRx, United Concordia, UnitedHealth, ViPS, Virtusa.

Quotes from 2011 Attendees:

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Winning Through Agility – New Thinking for New Times

Tabs

Hotel Reservations

Event Parking

How Leading Organizations Optimize the Customer Experience and Automate Operations

Panel Discussion: Sharpening customer focus and improving the customer experience across all touch points

Panel Discussion: Optimizing consumer engagement to improve customer acquisition, loyalty and health outcomes in an increasingly retail market

Advancing the Twin Goals of Improving Health Care Quality While Slowing Spending Growth: BCBSMA's Alternative Quality Contract (AQC)

Panel Discussion: Simplifying operations and fostering collaboration to drive improvements in service and care delivery across the healthcare ecosystem

Panel Discussion: System modernization and integration – removing Legacy system limitations and gaining agility to keep pace with healthcare’s heightened rate of change

HCL Technologies Partner Presentation

Mahindra Satyam Partner Presentation