Blogs By Category: banking

Should Banks be Happy with a Silver Medal?

Aug 30 2012 | Author: Scott Andrick
This is Part One of a Three-Part Blog SeriesTo put it mildly, banking is not out of the woods yet.  That sentiment comes from a recent Gallup poll, covered in an article by Michael Sauter and Thomas Frohlich at 24/7 Wall St. highlighting the “...
Posted In: CRM, Decision Management | Tags: banking, decision management, nba, retail banking, FS

BPM Go Live: Global Banking Giant uses SmartBPM to offer Dynamic and Personalized Service

Mayo 24 2013 | Author: Alan Trefler
We just had a great go-live with one of world’s top global financial institutions.  We’re excited about this implementation because it so closely aligns with one of their key strategic objectives and leverages some of the unique capabilities of Smart...
Posted In: BPM | Tags: CRM & Customer Experience, Customer Interaction, Efficiency, Business Process Management, BPM Methodology, Collaboration, banking, Go Lives

Barney Frank Interview

Mayo 24 2013 | Author: Russell Keziere
Anyone who was with us at PegaWORLD October of 2008 will remember the closing address of Rep. Barney Frank (D-Mass.), the chair of the House Financial Services Committee. They may also be interested in a recent interview concerning the state of financial...
Posted In: BPM | Tags: banking

Banking in the Midnight Sun

Aug 16 2009 | Author: Russell Keziere
We've all been reading about the economic collapse of Iceland. But walking the streets of Reykjavik last night, one thing is certain. Icelanders themselves are in a cranky mood. They are cranky about thinking about how and why it happened. They are cranky...
Posted In: BPM | Tags: banking, fraud
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