Analyst Coverage

Why does Pega BPM and CRM have more coverage by technical and industry analysts than any other suite? Because they were designed from the outset to do more.

Whether you are looking for core enterprise case management, trying to significantly improve the quality of customer service or call center operations, hoping to automate underwriting or on-line account opening, wanting to bring new products to market quickly with intelligent product configuration, or build robust composite applications that will meet the needs of enterprise scale and compliance, Pega BPM and CRM can help today.

Many of these reports from Gartner, Forrester, The Butler Group, IDC, and Celent are available to you as a member of the Pega community for free – read for yourself how Pega BPM and CRM continue to innovate and establish the standard the most comprehensive and innovative business process management solutions.

2013 Gartner Magic Quadrant for the CRM Customer Engagement Center
Gartner's 2013 CRM customer engagement center Magic Quadrant looks at vendors that respond to the challenge of "any channel" customer service...
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IDC Customer Spotlight: Streamlining CRM Operations with Scalable Business Process Management Software
Telerx sought out new customer relationship management (CRM) and business process management (BPM) software capabilities to improve its existing...
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Pegasystems Recognized as a Leader in Treasury Onboarding in IDC Marketscape
Cambridge, Mass. – October 15, 2012 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and a leading provider of...
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IDC MarketScape: North America Treasury Onboarding 2012 Vendor Assessment
This IDC Financial Insights study presents the findings of the IDC MarketScape vendor assessment model. This research is a quantitative and...
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Gartner Magic Quadrant for Intelligent Business Process Management Suites 2012
Pega received placement in the Leaders Quadrant for its completeness of vision and ability to execute evaluation. It was also positioned as a leader...
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Pegasystems Recognized as a Leader in CRM Suites for Large Organizations by Independent Analyst Firm
Cambridge, Mass. – July 16, 2012 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM) and software for customer...
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The Forrester Wave™: CRM Suites for Large Organizations Q3 2012
Pegasystems Recognized as a Leader in CRM Suites for Large Organizations by Independent Analyst Firm Ranked highest in Architecture and Platform...
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Pegasystems Positioned as a Leader in Leading Analyst Firm’s 2012 Magic Quadrant for CRM Customer Service Contact Centers
CAMBRIDGE, Mass. – April 17, 2012 – Pegasystems Inc. (NASDAQ: PEGA) today announced that it has been positioned as a leader in  the  “Magic Quadrant...
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Forrester: Empower Customers By Transforming Business Processes
Customers have more power today than ever before. They have tremendous influence and reach through social media, more options and choices of whom to...
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Forrester: Reflections From A BPM Thought Leader: Alan Trefler, Pegasystems
Earlier this year, Forrester launched a series of discussions with business process management (BPM) thought leaders that have made a significant...
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