Pegasystems Webcasts On Demand http://www.pega.com/NewsEvents/Webcasts/ en-us Copyright 2010 Pegasystems Inc. Fri, 30 Jul 2010 05:38:04 -0400 Fri, 30 Jul 2010 05:38:04 -0400 http://www.pega.com/NewsEvents/ www.pega.com Brian.Callahan@pega.com (Brian Callahan) community@pega.com (Pegasystems Communities) <![CDATA[ 6 Trends That Are Shaping the Future of CRM ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=143 Hear from Paul Greenberg, President of the 56 Group and author of the bestselling book, CRM at the Speed of Light: Essential Customer Strategies for the 21st Century and Eric Deitert, Director of CRM Product Marketing at Pegasystems as they discuss the following six trends shaping the future of CRM: Integrating social media tools to serve customers better Customer Process-Centric CRM; matching customer intent with business intent How businesses have become aggregators of experiences, products, services, tools, and knowledge for the customer The need for intelligent case management to manage interactions across the service chain Using technology to integrate the customer into the entire collaborative value chain The necessity of predictive and adaptive analytics to anticipate and service customer needs ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=143 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Claims Transformation: Using BPM to Drive Claims Execution Excellence ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=139 In this webinar Celent's Donald Light and Pegasystems' David Carlon will discuss: The business challenges facing claims organizations in 2010 and beyond How insurers can use BPM to drive operational efficiency, reduce claims costs and improve claimant satisfaction Examples of how leading insurers are using BPM to rapidly transform claims operations ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=139 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[The Relationship between Case Management and Process Webinar]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=128 Clerical workers with well-defined work Knowledge assisted workers with semi-structured work Knowledge workers with ad hoc work ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=128 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[New Tools for New Rules in Loss Mitigation]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=124 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=124 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[SmartPaaS™ Webinar Series ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=115 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=115 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Simplifying Business Complexity with SmartBPM ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=123 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=123 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[New Tools for the New Rules in Mortgage Webinar ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=116
The turbulent environment in the mortgage industry continues to challenge mortgage lenders and servicers alike. Origination channels are looking to improve quality to stop future Broken Loans while Servicers are struggling with Modifications a year after the efforts started. On all sides, inflexible legacy systems cannot keep up with the frantic pace of changing regulations and investor guidelines.
This perfect storm of dynamic change demands one set of new tools for the new rules across the mortgage industry!
In this webinar, you will learn: Why Business Process Management (BPM) is a key strategic initiative to solve the new business challenges in mortgage How successful leaders in lending are harnessing the power of unified rules and process technology to improve loan quality How a MHA Solution was built and rolled out in 89 days How BPM can wrap and renew your legacy systems, providing the agility you need to rapidly adapt to future change ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=116 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Customer Experience Transformation: The New CRM Webinar]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=102 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=102 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Ready for Primetime: Why the Cloud is Not So Scary Any More ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=103 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=103 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[SmartPaaS Gives Your Project an Edge ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=100 Every year innovative executives struggle to position new IT projects for speedy internal approval. Great companies strive to get all of their executive team's projects done, but capital constraints mean only the projects with the best return on investment are ever approved. Increase the ROI of your project without increasing its risk ; join Benjamin Frenkel, executive of cloud computing at Pegasystems, for a 45 minute informative webinar on how the cloud and BPM together can: dramatically cut the TCO of your project improve its time-to-market and increase its chances of being approved this year ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=100 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Smart Case Management: Why it’s so smart. ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=97 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=97 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Plunging into the Individual Healthcare Market – Best Practices and Expert Advice ]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=82 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=82 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Q1 2009 Earnings Audiocast]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=79 Webcast by logging onto www.pega.com at least 5 minutes prior to the event's broadcast, and click on the Webcast icon in the Investor Relations section. ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=79 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[How to Drive Customer Retention & Growth In Times of Low Consumer Confidence]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=56 Blue Cross Blue Shield Plans, Capital One, Liberty Mutual, ING, MBNA, Citifinancial, Aetna, Discoverfinancial, US Bank, Sun Life, Rogers, and others. What makes customers dissatisfied and where organizations should focus to improve customer satisfaction. Where technology is necessary to improve the customer experience with targeted examples on such things as intent-driven processing and service personalization. How growth and reduced operational costs directly follow from improved customer service. Join us for this event and take the opportunity to earn about drivers of customer satisfaction, why customers are dissatisfied and what you can do to fix it! ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=56 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[The Claims Organization Challenge]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=50 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=50 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Getting Ready for BUSINESS TECHNOLOGY]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=49 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=49 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[You Had Me at Hello: Improving Online Account Opening and On-boarding to Drive Revenues]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=40 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=40 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Are we are there yet? Delivering and Measuring a Unified Cross-Channel Experience]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=41 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=41 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Recessionary Growth Strategy One: Decreasing Costs While Improving Service]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=19 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=19 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Pegasystems Q1 2007 Financial Results Webcast and Conference Call]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=15 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=15 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Which Comes First? BPM or SOA?]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=17 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=17 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Pegasystems 2006 Financial Results Webcast and Conference Call]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=18 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=18 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Business Rules Forum Webinar: Building an Effective Rules Management Organization Through Delegation]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=27 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=27 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Account Opening: Innovation and Growth with Business Process Management]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=28 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=28 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Keys to Realizing Results with BPM: 5 Lessons from Real-World Insurance Carriers]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=29 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=29 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Lessons from the Resilient Enterprise - How Winners Build for Change]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=30 and create a competitive advantage in the increasingly volatile marketplace. BPM industry thought leader Alan Trefler will explain how BPM systems allow organizations to be agile in responding to the inevitable — change, planned and unplanned. Do not miss this exciting opportunity to hear Yossi Sheffi, author and Professor of Engineering Systems at MIT; and Alan Trefler, Founder and CEO of the BPM company, Pegasystems Inc., discuss: Building flexibility in business processes throughout a company to create a competitive advantage Empowering employees with technology that helps them "go through the walls" to achieve corporate goals Taking BPM to the next level: planning for unplanned change ]]> Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=30 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Intent-Driven Customer Processes: The Next Evolution in CRM]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=31 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=31 Fri, 30 Jul 2010 05:38:04 -0400 <![CDATA[Avoid Compliance Silos in Business and IT — Leveraging Business Process Management]]> http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=32 Pegasystems Inc. http://www.pega.com/NewsEvents/Webcasts/detail.asp?eid=32 Fri, 30 Jul 2010 05:38:04 -0400