FAQ

Location & Dates | Registration | Travel & Hotel | Agenda/Sessions/Training | Social | Meals/Events | General

Location & Dates

 

Where is PegaWORLD?

PegaWORLD will be held at Rosen Shingle Creek in Orlando, FL.

 

What are the conference dates?

Sunday, June 7th – Tuesday, June 9th. There will also be post-conference training sessions and workshops held on Wednesday, June 10th.

 

Registration

 

What is the registration cost?

The earlier you register, the greater the savings.

Super Early Bird Registration $695 11/1/2014 – 1/5/2015
Early Bird Registration $895 1/6/2015 – 4/3/2015
Standard Registration $1,195 4/4/2015 – 6/5/2015
Onsite Registration $1,395 6/6/2015 – 6/10/2015

 

How do I register?

Please register online by going to the PegaWORLD 2015 registration page.

 

What is the payment policy?

We accept several methods of payment: Visa, MasterCard, Discover, and American Express, check or Invoice (PO required). A method of payment must accompany your registration.

 

I am part of a large group coming to PegaWORLD, is there a group reservation process or any discounts available for groups?

Yes, when registering online, once you have registered four people from your company, the fifth registration is free. All members of the group MUST register at the same time to receive the discount. No other discounts apply. For more information on group discounts, visit thePegaWORLD 2015 registration page.

 

What is the cancellation policy?

Registrations may be refunded, if the cancellation is made in writing up to 15 business days prior to the start of the event (May 18, 2015). Cancellations received within 15 business days of an event or non-attendance will not be refunded.

 

Are attendee substitutions permitted?

If you’re unable to attend PegaWORLD, you may transfer your registration to another person. Please email pegaworld2015@pega.com with the new attendee's name and contact information by Friday, June 5, 2015. Substitutions will not be granted after this date.

 

I’ve already registered but have just been approved as a speaker. How do I update my registration and get a refund?

Your registration will automatically be updated upon your approval as a PegaWORLD speaker. The PegaWORLD registration team will refund your registration fee. You can also contact the registration team to verify your status and/or refund at pegaworld2015@pega.com.

 

I received a comp code but am already registered. How do I get this code applied to my registration?

You can contact the registration team at pegaworld2015@pega.com for assistance with your refund.

 

Do you offer a registration discount for government employees?

Yes, Pega offers a registration discount to government employees (valid government email address required). Please contact the registration desk by email at pegaworld2015@pega.com.

 

How do I contact PegaWORLD Registration with questions?

The PegaWORLD registration office can be reached by email at pegaworld2015@pega.com.

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 Travel & Hotel

 

Where can I find information on Orlando, FL?

For information on things to do during your stay in Orlando, FL, please visit the city's official visitor website.

 

What is the weather like in Orlando, FL in June?

The typical high temperature in June is 90 degrees during the day and 71 degrees in the evening. Hotel conference rooms tend to be cool so we advise that you bring a sweater or light jacket with you.

 

Which airports are closest to Orlando, FL?

More than 50 airlines offer domestic and international flights into two major airports, while Amtrak provides rail service.

Orlando International Airport (MCO)

  • Airport Phone: (407) 825-2001
  • Hotel Direction: 11.8 miles West

Transportation:

  • Mears Transportation; reservations required, fee $20 one way, $32 round trip
  • SuperShuttle; reservations required, fee $18 one way, $32 round trip
  • Estimated taxi fare: $40 USD (one way)

Orlando Sanford International Airport (SFB)

  • Airport phone: (407) 585-4000
  • Hotel Direction: 40 miles South

Transportation:

  • Mears Transportation; reservations required, fee $141 one way
  • Estimated taxi fare: $96 USD (one way)

 

>> Directions to the Rosen Shingle Creek<<

 

Conference & Hotel Venue

PegaWORLD 2015 will be held at The Rosen Shingle Creek Resort, located in the heart of Orlando on Universal Boulevard.

Conference Location & Headquarter Hotel
Rosen Shingle Creek
9939 Universal Bvld, Orlando FL 32819

 

Is there a special hotel rate?

The Rosen Shingle Creek is offering a rate of $199 a night plus tax (inclusive of resort fee).

 

What is the deadline to book hotel rooms at the group rate?

Reservations must be made by 11:59 PM EST May 4, 2015 in order to receive the group discounted rate.

 

How do I book a hotel for PegaWORLD?

Once you complete your PegaWORLD registration you will receive a confirmation email with instructions to book your hotel reservation. Click the “Book Hotel” button in the email to reserve a room for your dates of stay. You must be a registered attendee for PegaWORLD 2015 in order to book your hotel reservation.

 

I’ve already registered for PegaWORLD. How can I add a hotel reservation to my registration? Or make changes to my existing hotel reservation?

You will receive an email with instructions to book your hotel when you register for PegaWORLD 2015. To make changes, review the email for instructions.

 

How do I make changes to my existing hotel reservation?

If you have changes to an existing hotel reservation you can use the link in your PegaWORLD 2015 confirmation email.

 

Is Internet included in my guest room rate?

Complimentary high speed Internet is included in your guest room rate.

 

What is the hotel room cancellation policy?

Cancellations will be allowed up to three days prior to arrival without penalty. If you cancel less than three days, your credit/debit card will be charged a one night’s room and tax penalty.

 

What if I don’t check in on my scheduled arrival date?

If you don’t arrive on your scheduled arrival date, the hotel will cancel your entire reservation and can opt not to reinstate your reservation, even if you arrive the next day. You will also be charged the penalty of the cost of one night's room and tax, regardless of whether or not the hotel opts to reinstate your reservation.

 

Can I pay the hotel with a different credit card than the one I provided when I reserved the room?

Yes. However if the card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in, or a faxed credit card authorization form must be set up with the hotel prior to your arrival.

 

How do I request a visa invitation?

Yes. However if the card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in, or a faxed credit card authorization form must be set up with the hotel prior to your arrival.

  • First name as listed on passport
  • Last name as listed on passport
  • Full name as listed on registration
  • Country of origin
  • Passport number
  • Passport expiration date
  • Date of birth
  • Full address of your local United States embassy/consulate
  • Fax number of your local United States embassy/consulate

Please note that by requesting a visa invitation letter, this does not guarantee that your local authorities will grant a visa to attend PegaWORLD.

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 Agenda/Sessions/Training

 

Where can I find agenda details?

The agenda will be updated frequently on the PegaWORLD 2015 website. Keep checking back for the most updated information.

 

What types of tracks and sessions can I expect?

PegaWORLD 2015 will offer over 50 success story presentations delivered by Pega customers and partners, training sessions and workshops delivered by Pega professionals and multiple keynote sessions delivered by BPM thought leaders.

 

When can I register for sessions?

Registration is only required for post-conference training and workshops. Registration is not required for general conference sessions.

 

What is the post-conference training?

PegaWORLD offers attendees the opportunity to take hands-on training classes and attend workshops to increase their knowledge of Pega’s products. A nominal fee will be charged for some of the hands-on training classes. Training classes will be posted as they become available. Please check back for a list of these classes.

 

How do I register for the post-conference training and workshops?

Once training sessions become available, you will be able to register for these sessions online as part of your original registration. If you wish to add training at a later date, you can go back into your registration (details in your confirmation email) and add in classes or contact the PegaWORLD registration desk at pegaworld2015@pega.com

Please note that there is an additional cost, in addition to your basic PegaWORLD registration, associated with some of the post-conference training. Payment is due at the time of registration. Training classes will be posted as they become available. Please check back for a list of these classes.

 

I have been wait-listed for a training course. What happens next?

If you wish to attend a post-conference hands-on training course and were notified the course is at capacity, our registration team will contact you if space becomes available.

 

Can I sign up for multiple training courses?

Yes. Please note the start and end times of your desired courses because they may overlap or take place at separate locations.

 

Can I cancel my paid training course(s)?

Yes, if the cancellation is made in writing up to 15 business days prior to the start of the event (May 18, 2015). Cancellations received within 15 business days of the event or non-attendance will not be refunded.

 

Want to expand your Pega knowledge outside of PegaWORLD?

Pega offers additional courses outside PegaWORLD to further grow your Pega experience. A full list of courses can be found on the Pega Academy website.

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 Social

 

What is the Twitter handle and is there a Facebook page?

Yes, tweet and post often. We love hearing from you!
Twitter: @pega #pegaworld
Facebook: facebook.com/pegasystems

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 Meals/Events

 

Which meals are provided at the conference?

The following meal functions are included as part of the conference registration fee for attendees:

Sunday, June 7, 2015:

  • Pegaworld Welcome Reception (buffet dinner and cocktails)

Monday, June 8, 2015:

  • Breakfast buffet, lunch, refreshment breaks
  • Technology Pavilion Reception (hors d’oeuvres and cocktails)
  • PegaWORLD Customer Appreciation event (buffet dinner and cocktails)

Tuesday, June 9, 2015:

  • Breakfast buffet, lunch, refreshment breaks
  • Technology Pavilion Break
  • Gala Dinner (buffet dinner and cocktails)

Wednesday, June 10, 2015:

  • Breakfast buffet and box lunch will be provided for training and workshop participants only.

Whom should I contact if I have special dietary needs or allergies or require special assistance (wheelchair or other special access, hearing impaired, sight impaired?

There is a section on the conference registration form for special requests. Please complete this section upon registering or email Pegaworld Registration at pegaworld2015@pega.com.

 

 General Questions

 

What is the recommended attire for the conference?

Business casual attire is suggested for all conference functions. Meeting room temperatures are cool so we also suggest you wear layered clothing for comfort and flexibility.

 

When do I need to wear my badge?

You will need to wear your badge at all times for access to the conference, including during any off-site events related to Pegaworld. If you lose your badge while onsite, visit the registration desk for assistance.

 

What if I still have unanswered questions about PegaWORLD 2015?

For more information, please contact PegaWORLD Registration:

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