FAQ

Chess Event | Registration & Logistics | Travel & Hotel | Agenda & Training | Meals & Attire

Chess Event

 

First Ever PegaWORLD Simultaneous Chess Match

Bring your best moves and play against former World Open Chess Tournament Champion and Pegasystems’ Founder & CEO, Alan Trefler

  • WHEN: Sunday, June 8th, 2014 4:30PM – 7:30PM
  • WHERE: PegaWORLD 2014 at the Gaylord National, Washington, DC
  • SIGN ME UP! Please check the “Sign me up for a chance to play chess against Alan” box when completing your PegaWORLD 2014 registration. The first 15 players will be selected by random on March 31st, so register early for your best chance to play. Additional players will be selected by May 5. After the game, each participant will get to keep their commemorative chess board.

You must be registered for PegaWORLD 2014 in order to participate. If you have any questions, please contact us at PWChess@Pega.com.

Registration & Logistics

 

Register a Team and SAVE

Register four people from your company and the fifth registration will be free! All members of the group must register at the same time to receive the discount. The sixth and/or consecutive registrations will be charged at full price until the special promotion criteria (buy 4 get one free) is met again. The fees for all registrants in the group will be added together and charged to the first person in the group. No other discounts apply. If all members cannot register at one time or must pay separately, please contact our registration team.*

*Once registration closes, the PegaWORLD 2014 Registration Team reserves the right to review the group attendee count. If we find it necessary to recalculate your registration fee, your credit card will be charged or refunded the additional amount. In the event that an individual within a "group discount" cancels, the regular conference rates (depending on when the individuals registered) will apply to the remaining group member(s).

 

What is the registration cost?

The earlier you register, the greater the savings.

Super Early Bird Registration $695 11/1/2013 – 1/15/2014
Early Bird Registration $895 1/16/2014 – 5/2/2014
Standard Registration $1,095 5/3/2014 – 6/6/2014
One-Day Pass* $495 1/8/2014 – 6/6/2014
Onsite Registration $1,295 6/8/2014 – 6/11/2014
Onsite One-Day Pass* $695 6/8/2014 – 6/11/2014

* Can only be purchased for one day Monday or Tuesday—not valid with buy 4 get 1 promo

 

How do I register?

Please register online by going to the PegaWORLD 2014 registration page.

 

What is the payment policy?

We accept several methods of payment: Visa, MasterCard, Discover, and American Express, check or Invoice (PO required). A method of payment must accompany your registration.

 

I am part of a large group coming to PegaWORLD, is there a group reservation process or any discounts available for groups?

Yes, when registering online, once you have registered four people from your company, the fifth registration is free. All members of the group MUST register at the same time to receive the discount. No other discounts apply. For more information on group discounts visit the PegaWORLD 2014 registration page.

 

What is the cancellation policy?

Registrations may be refunded, if the cancellation is made in writing up to 15 business days prior to the start of the event (05/19/2014). Cancellations received within 15 business days of an event or non-attendance will not be refunded.

 

Are attendee substitutions permitted?

If you're unable to attend PegaWORLD, you may transfer your registration to another person. Please email pegaworld2014@pega.com with the new attendee's name and contact information by Friday, June 7, 2014. Substitutions will not be granted after this date.

 

I've already registered but have just been approved as a speaker. How do I update my registration and get a refund?

Your registration will automatically be updated upon your approval as a PegaWORLD speaker. The PegaWORLD registration team will refund your registration fee. You can also contact the registration team to verify your status and/or refund at pegaworld2014@pega.com.

 

Can I bring a guest?

Guests will not be permitted to attend any PegaWORLD conference sessions. Guest passes are available for the Sunday evening Welcome Reception and the Monday evening Customer Appreciation event. The cost for this pass is $150 for one event or $250 for both events. Children under the age of 21 are not permitted. Please contact the PegaWORLD Registration desk to purchase a guest pass. These passes can also be purchased onsite at the PegaWORLD Registration Desk, subject to availability.

 

I received a comp code but am already registered. How do I get this code applied to my registration?

You can contact the registration team at 877-732-5151 or email at pegaworld2014@pega.com for assistance with your refund.

 

Do you offer a registration discount for government employees?

Yes, Pega offers a registration discount to valid government employees (valid government email address required). Please contact the registration desk by phone at 877-732-5151 or by email at pegaworld2014@pega.com for more information.

 

How do I contact PegaWORLD Registration with questions?

The PegaWORLD registration office can be reached by phone at 877-732-5151 or by email at pegaworld2014@pega.com.

 

Where is PegaWORLD?

PegaWORLD will be held at Gaylord National Resort and Convention Center in Washington, DC.

 

What are the conference dates?

Sunday, June 8th – Tuesday, June 10th. There will also be post-conference training sessions and workshops held on Wednesday, June 11th.

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 Travel & Hotel

 

Where can I find information on Washington DC?

For information on things to do during your stay in Washington, DC, please visit the city's official visitor website.

 

What is the weather like in Washington, DC in June?

The typical high temperature in June is 84 degrees during the day and 62 degrees in the evening. Hotel conference rooms tend to be cool so we advise that you bring a sweater or light jacket with you.

 

Which airports are closest to Washington, DC?

Ronald Reagan Washington National Airport - DCA

  • Airport Phone: 1 703 417 8000
  • Hotel direction: 8 mile(s) W

Transportation:

  • Airport shuttle service, reservation required, fee: 18 USD (one way); Shuttle Phone: 1 301 965 2081
  • Alternate transportation: SuperShuttle; fee: 19 USD (one way); reservation required
  • Estimated taxi fare: 30 USD (one way)

(Rates subject to change)

Washington Dulles International Airport - IAD

  • Airport Phone: 1 703 572 2700
  • Hotel direction: 35 mile(s) W

Transportation:

  • SuperShuttle; fee: 44 USD (one way); reservation required
  • Estimated taxi fare: 44 USD (one way)
  • Estimated taxi fare: 30 USD (one way)

(Rates subject to change)

Baltimore/Washington International Thurgood Marshall Airport - BWI

  • Airport Phone: 1 410 859 7111
  • Hotel direction: 42 mile(s) N

Transportation:

  • SuperShuttle; fee: 45 USD (one way); reservation required
  • Estimated taxi fare: 45 USD (one way

(Rates subject to change)

Directions to the Gaylord National Harbor: Click here for driving directions.

 

Is there a special hotel rate?

Gaylord National Resort & Convention Center
PegaWORLD 2014 Host Hotel
Room Rate: $239.00 per night, plus applicable taxes
Cutoff Date: Saturday, May 24, 2014 11:59PM EST
To Book: Click Here to secure your reservation

 

How do I book a hotel for PegaWORLD?

Once you complete your PegaWORLD registration you will be prompted to book your hotel reservation on the "Registration Confirmation" page. Click the "Book Hotel" button to reserve a room for your dates of stay.

 

I've already registered for PegaWORLD. How can I add a hotel reservation to my registration? Or make changes to my existing hotel reservation?

To make a hotel reservation you can log back into your PegaWORLD registration with your confirmation code and click "Book Hotel" on the Registration Confirmation.

 

How do I make changes to my existing hotel reservation?

If you have changes to an existing hotel reservation you can log back into the appropriate hotel link above to get contact information for your hotel or to change your reservation online.

 

Is Internet included in my guest room rate?

Complimentary wired and wireless Internet are included in your guest room rate.

 

What is the hotel room cancellation policy?

Cancellations will be allowed up to three days prior to arrival without penalty. If you cancel less than three days, your credit/debit card will be charged a one night's room and tax penalty.

 

What if I don’t check in on my scheduled arrival date?

If you don’t arrive on your scheduled arrival date, the hotel will cancel your entire reservation and can opt not to reinstate your reservation, even if you arrive the next day. You will also be charged the penalty of the cost of one night's room and tax, regardless of whether or not the hotel opts to reinstate your reservation.

 

Can I pay the hotel with a different credit card than the one I provided when I reserved the room?

Yes. However if the card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in, or a faxed credit card authorization form must be set up with the hotel prior to your arrival.

 

How do I request a visa invitation?

You can request a visa invitation letter to assist in obtaining your visa to attend PegaWORLD. You must register for the conference prior to requesting a visa invitation. Please send an email to lisa.irvine@pega.com and provide the following information:

  • First name as listed on passport
  • Last name as listed on passport
  • Full name as listed on registration
  • Country of origin
  • Passport number
  • Passport expiration date
  • Date of birth
  • Full address of your local United States embassy/consulate
  • Fax number of your local United States embassy/consulate

Please note that by requesting a visa invitation letter, this does not guarantee that your local authorities will grant a visa to attend PegaWORLD.

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 Agenda & Training

 

Where can I find agenda details?

Please click here to access the PegaWORLD agenda.

 

What types of tracks and sessions can I expect?

PegaWORLD 2014 will offer over 50 success story presentations delivered by Pega customers and partners, training sessions and workshops delivered by Pega professionals and multiple keynote sessions delivered by BPM thought leaders.

 

When can I register for sessions?

Registration is only required for pre- and post-conference training and workshops. Registration is not required for general conference sessions.

 

What is the pre- and post-conference training?

PegaWORLD offers attendees the opportunity to take hands-on training classes and attend workshops to increase their knowledge of Pega’s products. A nominal fee will be charged for some of the hands-on training classes. Training classes will be posted as they become available. Please check back for a list of these classes.

 

How do I register for the pre- and post-conference training and workshops?

Once training sessions become available, you will be able to register for these sessions online as part of your original registration. If you wish to add training at a later date, you can go back into your registration (details in your confirmation email) and add in classes or contact the PegaWORLD registration desk at +1 877-732-5151 or email at pegaWORLD2014@pega.com.

Please note that there is an additional cost, in addition to your basic PegaWORLD registration, associated with some of the pre/post-conference training. Payment is due at the time of registration. Training classes will be posted as they become available. Please check back for a list of these classes.

 

I have been wait-listed for a training course. What happens next?

If you wish to attend a pre-conference hands-on training course and were notified the course is at capacity, our registration team will contact you if space becomes available.

 

Can I sign up for multiple training courses?

Yes. Please note the start and end times of your desired courses because they may overlap or take place at separate locations.

 

Can I cancel my paid training course(s)?

Yes, if the cancellation is made in writing up to 15 business days prior to the start of the event (05/19/2014). Cancellations received within 15 business days of the event or non-attendance will not be refunded.

 

Want to expand your Pega knowledge outside of PegaWORLD?

Pega offers additional courses outside PegaWORLD to further grow your Pega experience. A full list of courses can be found on the Pega Academy website.

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 Meals & Attire

 

Which meals are provided at the conference?

The following meal functions are included as part of the conference registration fee for attendees:

Sunday, June 8, 2014:

  • PegaWORLD Welcome Reception (buffet dinner and cocktails)

Monday, June 9, 2014:

  • Breakfast buffet, lunch, refreshment breaks
  • Technology Pavilion Reception (hors d’oeuvres and cocktails)
  • PegaWORLD Customer Appreciation event (buffet dinner and cocktails)

Tuesday, June 10, 2014:

  • Breakfast buffet, lunch, refreshment breaks
  • Community Event(dinner and cocktails)

Wednesday, June 11, 2014:

  • Breakfast buffet and box lunch for training and workshop participants only

 

Whom should I contact if I have special dietary needs or allergies or require special assistance (wheelchair or other special access, hearing impaired, sight impaired?

There is a section on the conference registration form for special requests. Please complete this section upon registering or email PegaWORLD Registration at pegaworld2014@pega.com.

 

What is the recommended attire for the conference?

Business casual attire is suggested for all conference functions. Meeting room temperatures are cool so we also suggest you wear layered clothing for comfort and flexibility.

 

When do I need to wear my badge?

You will need to wear your badge at all times for access to the conference, including during any off-site events related to PegaWORLD. If you lose your badge while onsite, visit the registration desk for assistance.

 

What if I still have unanswered questions about PegaWORLD 2014?

For more information, please contact PegaWORLD Registration:

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