Blogs By Category: Insurance

Apr 18 2013 | Author: Chris Blatchly
PegaWorld 2013 in Orlando is fast approaching and we are really excited about the insurance companies that have agreed to share their experiences at our user conference.  This year, we’ve themed the event, “Discover the Return on Excellence” ...
Apr 02 2013 | Author: Tony Tarquini
Whiplash injury claims have literally become a pain in the neck in the insurance industry, costing both insurers and policyholders incalculable millions. As the difficulty of detecting fraudulent claims has increased, so too, have the levels of fraud. T...
Mar 28 2013 | Author: Thomas Harrington
In a few years, many leading business schools will be studying the 2013 release of the Blackberry Z10 and how successful (or not) it was at reviving the fortunes of a once respected technology brand. While the impact of this release is still to be determi...
Feb 28 2013 | Author: Tom King
I have to admit that’s not a question I thought I’d ever ask.  But that scenario could become reality, if some proposed legislation passes and becomes popular in multiple states. What brings it to mind are two recent articles: one in A.M. Best’...
Feb 19 2013 | Author: Eric Deitert
Hello, my name is Eric and I pay a high premium for my auto insurance.  You may be thinking I am nuts, but I am totally satisfied with both my premium and my insurance carrier.  Why? Because they get it...or, should I say, they get me; and for t...
Feb 04 2013 | Author: Thomas Harrington
Whether you are a diehard fan or a casual observer, just about everyone can agree on this: the real Super Bowl competition starts when the action on the field stops and the commercials begin.  For insurers, the stakes continue to climb. According to...
Jan 25 2013 | Author: Tony Tarquini
I have been in the insurance software business now for more than 25 years, and early in my career, the question was raised: “Why do brokers have client administration systems while insurers struggle on with multiple, unconnected policy administration sy...
Jan 16 2013 | Author: Kathleen Gingras
I have been conducting some social research over the past couple weeks on the topic of retention techniques employed by insurance companies around the globe. The topic caught my attention after learning that leading customer focused industries engage real...
Jan 10 2013 | Author: Chris Blatchly
Is your insurance company “trustable”?  We co-hosted a great webinar yesterday with Martha Rogers of Peppers & Rogers on the topic of trust.  I was struck by a few key points: The rise of social networks is diminishing the importance of...
May 21 2013 | Author: Alan Trefler
We recently had a go live project for a retirement service automation project with one of the largest financial services and insurance firms in the U.S. This new system incorporated an inquiry solution which tracks defined benefits and contributions as we...

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