Aug 02 2011
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The ability to seamlessly manage customers across the entire lifecycle and thereby maximize customer value remains an elusive goal for most...
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Jun 21 2011
I am here at the Marriott Marquis in Times Square in New York to attend the Forrester Customer Experience Forum. Forrester analyst Harley Manning...
May 23 2011
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The more I talk to our clients, the clearer it becomes to me that they are using Pega to become more customer centric. They are taking an “outside-in...
May 23 2011
Author: 
The more I talk to our clients, the clearer it becomes to me that they are using Pega to become more customer centric. They are taking an “outside-in...

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