"Pegasystems brings a heritage of advanced technology to the highly pragmatic problems of the world’s largest organizations. The combination of our technical sophistication and the strategic challenges that our customers are looking to solve gives Pegasystems the unique opportunity to really change the game."

Alan Trefler is the Founder and Chief Executive Officer of Pegasystems. He also serves as Chairman of the Pegasystems Board of Directors. Alan also oversees the global sales function for Pegasystems.

Alan has consulted extensively in the use of advanced technologies, customer service processing, expert systems, and work automation. He has frequently presented to international audiences, and has written for major publications. Alan has been profiled in such publications as The Boston Globe, Forbes, and Inc. magazine; and was granted a U.S. Patent in 1998 for Pegasystems' distinctive Inherited Rule-Based Architecture, which provides the framework for Pegasystems' rules-based Business Process Management (BPM) solutions.

Alan’s interest in computers and expert systems originates from collegiate involvement in tournament chess, during which time he achieved a Master rating and was co-champion of the 1975 World Open Chess Championship. Alan holds a degree with distinction in Economics and Computer Science from Dartmouth College.

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Craig A. Dynes

Senior Vice President
& Chief Financial Officer

"We are a 25-year-old software company that is singularly focused on BPM. No other company can make that claim. Our recognition as an industry leader is proof of our strong position in the marketplace."

Craig Dynes is Senior Vice President and Chief Financial Officer of Pegasystems. Craig also oversees the IT function at Pegasystems.

Prior to joining Pegasystems, Craig served as CFO at Demandware, a venture-backed enterprise-software firm. Previously he was President and CEO of Narad Networks, where he led the company's successful turnaround effort. Prior to Narad, Craig’s experience includes serving as CFO at SilverStream Software (acquired by Novell), and holding senior financial positions at Sybase and Powersoft.

Craig holds an undergraduate degree from the University of Toronto and a graduate degree from the Richard Ivey School of Business Administration, the University of Western Ontario.

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Max Mayer

Senior Vice President,
Corporate Development

"As the leader in BPM, Pegasystems enables its customers to quickly realize tangible business benefits. We help our customers increase revenue, productivity, and customer retention. Our Build for Change technology has become a core part of their business architecture, enabling organizations to swiftly address business transformation initiatives."

Max Mayer is Senior Vice President of Corporate Development for Pegasystems, responsible for driving the company's integrated strategy-development process. He also oversees all global marketing and sales operations activities at Pegasystems.

Max brings more than two decades of experience in successful executive management to Pegasystems, most recently as the head of The Mayer Group, which served as management consultants to more than a dozen technology companies. Previously, he was president of a $400 million, publicly traded telecommunications company, and prior to that, spent 15 years with Digital Equipment Corporation.

Max holds a bachelor's degree from the University of Pennsylvania, and an MBA from Boston University. He has also completed executive education at Insead in Fountainbleau, France.

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Mike Pyle

Senior Vice President,
Engineering & Product Development

"The people at Pegasystems are smart, energetic, and motivated. We really have a great balance between the culture and innovation of a startup organization and the stability and strong business base of an established market leader. It is the best of both worlds."

Mike Pyle is Senior Vice President of Engineering and Product Development at Pegasystems. In this role, he is responsible for leading a growing worldwide team of developers with diverse skill sets in business and engineering disciplines.

Joining Pegasystems in 1985, when it was a 20-person company, as Manager of Applications Development, Mike has been instrumental in evolving the technical architecture and feature content of Pegasystems' products to meet important business challenges. He has also worked extensively in the field with Pegasystems customers to deploy the company's solutions in mission-critical operational areas.

Prior to joining Pegasystems, Mike's professional background encompassed software development and managerial experience throughout Europe and the United States. He has specialized in developing large-scale communications systems for a diverse span of applications and industries, including financial services and manufacturing. Mike began his computer career in government service in the United Kingdom.

Mike holds a BCS degree from the Civil Service College in London, with specializations in operating systems and systems programming.

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Shawn Hoyt

Vice President & General Counsel

"Pegasystems is one of the most strategically focused companies that I have ever seen. We are focused on helping our customers be successful with their business initiatives over the long term, and the alignment across the entire organization on achieving this is amazing."

Shawn Hoyt is Vice President and General Counsel for Pegasystems. He is the chief legal advisor to the company, and is responsible for the operations of the company's legal team.

Prior to joining Pegasystems, Shawn served as Corporate Counsel for Sapient Corporation, where his responsibilities included corporate and securities law, governance and compliance, client contracting, and serving as legal counsel for Sapient's India operations. Before joining Sapient, he was a senior associate with the Boston-based law firm of Choate, Hall & Stewart, where he was involved in acquisitions and securities transactions and provided counsel to clients on general corporate and operational issues.

Shawn holds a BA from the University of Notre Dame, and a JD from Harvard Law School.

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Douglas Kra

Senior Vice President, Global Services

"We work with some of the world largest organizations to solve some very complex business challenges. We have a culture and commitment to customer success that really sets us apart from anyone else in the industries that we serve."

Douglas Kra is Senior Vice President of Global Services for Pegasystems, where he is responsible for managing the company's Professional Services and Education Services groups.

Douglas brings more than 20 years of successful services experience to Pegasystems, most recently as Vice President with eLoyalty. Prior to eLoyalty, he served as president of an Internet services company, Zefer, and prior to that spent more than nine years with Cambridge Technology Partners, where he built and managed both strategic account programs and held P&L responsibility for major CTP geographies. Earlier in his career, Douglas served as a software engineer for other large technology companies.

Douglas holds a B.A. in computer science from Brandeis University, and an MBA from New York University's Stern School of Business.

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Jeff Yanagi

Senior Vice President, Human Capital

"Pegasystems is in a unique position because we are a 25 year old company, yet we are also the leader in an emerging space. There are not a lot of companies that have the opportunity to be in such an exciting position."

Jeff Yanagi is Pegasystems’ Vice President of Human Capital, responsible for all Human Resources functions of the organization, including employment, compensation and benefits, training and development, organizational development and employee relations.

Jeff has more than 20 years of direct experience in Human Resources leading teams and managing operational functions for high tech companies such as Wang Laboratories, Lotus Development and CMGI Inc. He also previously managed organizational effectiveness, employee relations, leadership and employee development, talent acquisition, compensation programs and diversity as Managing Director at FleetBoston Financial Corporation.

Immediately prior to joining Pegasystems, Jeff served as Vice President of Administration and Finance for Merrimack College in North Andover, Mass., where his responsibilities included oversight of Human Resources, Fiscal Affairs, Legal and other departments.

Jeff holds a Bachelor of Science Degree from Rutgers University.

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Executive Team Bios

Alan Trefler
Founder & Chief Executive Officer

Craig A. Dynes
Senior Vice President & Chief Financial Officer

Max Mayer
Senior Vice President, Corporate Development

Mike Pyle
Senior Vice President, Engineering & Product Development

Shawn Hoyt
Vice President & General Counsel

Douglas Kra
Vice President, Global Services

Jeff Yanagi
Vice President, Human Capital

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