Jul 01 2014

The Future of Government Innovation: Being Digital by Design

To help understand the impact of the digital revolution on government, GovLoop attended PegaWorld, a three-day annual conference hosted in June in Washington, D.C., by Pegasystems. This year, the theme revolved around ‘the power to change,’ with digitization at the center of the conversation. This...
Jul 01 2014

Program and Small Commercial: Flight to Profitable Safety and Growth?

The insurance industry has always been an interesting market to watch. Past trends have included the rise and catastrophic fall of cash flow underwriting, booms and busts in specialty products, such as professional liability insurance, and the flocking in and out of sectors within the market, like...
Jun 30 2014

Drones Take Off At PegaWORLD 2014

Drones were flying at Pegasystems’ annual user conference, PegaWORLD 2014 . Of particular interest was a session featuring a flying quad copter to demonstrate how Pega can interact with devices to orchestrate people, data and things to achieve successful outcomes. The scene was an Alaskan pipeline...
Jun 30 2014

Capgemini wins Pegasystems Partner Excellence Awards

Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, today announced it has won three Partner Excellence Awards from Pegasystems, the software company powering the digital enterprise with Better Business Software®.
Jun 27 2014

Ping pong, scooters and James Bond: A week with Alan Trefler and his Pega gang

Pegasystems CEO Alan Trefler doesn't just use his company’s flagship conference, PegaWorld, to sell technology, but also to feed his competitive instincts.
Jun 26 2014

Ernst & Young Updates on Pegasystems Award

Ernst & Young LLP was honored with the Pega Excellence Award in Customer Experience by Pegasystems at PegaWORLD 2014. "This recognition demonstrates how our BPM practice is working hand-in-hand with its clients to provide leading-edge transformative technical solutions," said Bill Dow ,...
Jun 23 2014

Omnichannel Vision, Multichannel Reality?

The fact is, marketers can't help but rename their approaches to show that they're keeping pace with change. Consider Pegasystems Founder and CEO Alan Trefler, who in discussing the benefits of real-time marketing said recently that “responsive channel engagement” is how marketers can interact...
Jun 20 2014

Healthcare Insures Navigate Fluid Landscape with Pegasystems' Solid Solutions

Healthcare insurers are having a tough time; they have to combat the turbulence that health reform brings in its wake, tackle rising consumerism and initiate quality of care initiatives using outdated and inflexible CRM solutions. Pegasystems has upgraded its customer process manager for healthcare...
Jun 18 2014

Pegasystems allows healthcare insurers to optimize customer experience

Pegasystems Inc. (NASDAQ: PEGA) said it has announced enhancements to its Customer Process Manager for Healthcare solution that enhance service delivery to members and providers, and improve the user experience. The solution can be leveraged by healthcare payers to increase customer satisfaction...
Jun 17 2014

Pegasystems Boosts Insurance Solution

Pegasystems said it is rolling out upgrades to the company's Customer Process Manager for Insurance (CPMI) solution that will improve the user experience and enhance service delivery