Keep up with Pega innovation by reading about it in the news

Oct 22 2014

Pegasystems to buy Turkish tech company Ultima IT

Cambridge-based Pegasystems Inc. (Nasdaq: PEGA), a developer of customer-relations software for businesses, said Wednesday that it had agreed to acquire its partner in Turkey, Ultima IT . The transaction is expected to close by the end of the fourth quarter this year. Terms of the deal have not...
Oct 22 2014

Pegasystems (PEGA) to Acquire Turkish Partner, Ultima IT

"Pega and Ultima have worked together for more than seven years and have a long successful history together," said Alan Trefler, Founder and CEO of Pegasystems. "This acquisition will reinforce an already solid support network for our existing customers in Turkey and provide additional local sales...
Oct 22 2014

Pegasystems Acquires Ultima Information Technology

Pegasystems will acquire its partner in Turkey, Ultima IT. The transaction is expected to close by the end of the fourth quarter.
Oct 20 2014

Why CMOs must embrace software and agility or risk a 'customerpocalypse'

CMOs must embrace software and agility or risk a 'customerpocalypse', Pega CEO Alan Trefler tells CMO Australia. “CMOs need to be sensitive to the ramifications of not listening to the customers fully,” he said. The problem is that the entire software process “seems designed to ensure customer...
Oct 14 2014

Pegasystems Releases Commercial Lines Underwriting Application

Pegasystems Inc., a software company, has released Pega Commercial Lines Underwriting. The application combines business process rules with decision-based technology. The technology is designed to help underwriters improve risk evaluation and comply with underwriting guidelines.
Oct 13 2014

The Dirty Dishes of Contact Centers

We've all done it. You know you should wash that plate, but you leave it in the sink. Later, it's joined by another plate and some silverware too. You really don't have time right now, so yet another bowl and a glass fall on top. Before you know it, there's a stack of dirty dishes that's too...
Oct 09 2014

Pegasystems introduces Pega Commercial Lines Underwriting application

Pegasystems, the software company powering the digital enterprise, announced its newest insurance application, Pega Commercial Lines Underwriting. Pega's new underwriting workstation combines industry-leading business process rules and workflow functionality with decision-based technology designed...
Oct 08 2014

U.S. Banks, Activists Clash Over Due Diligence Proposal

And most large banks already collect information on their clients for customer due diligence purposes, said Reetu Khosla, global director of financial crime and risk solutions at Pegasystems, which makes software that helps banks with compliance issues. Requiring them to go back through millions of...
Oct 06 2014

Prepare Your Company To Thrive In Age Of Social Media

Some firms are going to die over the next few years, the way Blockbuster Video and Circuit City did, because an entire generation of consumers will not want to do business with them. That's the view of Alan Trefler, author of "Build for Change." He told IBD that "75 million potential customers,...
Oct 03 2014

Onboarding challenges can be overcome

Increased sanctions, tighter anti-money laundering (AML) and know your customer (KYC) controls, plus client demands for a quicker, better all-round service in the cloud and the move to shared service platforms present client onboarding challenges to banks. But there are also opportunities, said...