Keep up with Pega innovation by reading about it in the news

Nov 17 2014

Relation-client : Pegasystems intègre Meshlabs et Firefly à sa suite CPM 7

La dernière version de la suite de gestion de la relation client de Pegasystems intègre désormais des fonctions issues de Meshlabs et de Firefly, de récentes acquisitions, et revoit son interface pour simplifier l’usage de son logiciel. De nombreuses autres fonctions ont été ajoutées.
Nov 17 2014

Why the Internet of Things needs the Process of Everything to work

How intelligent BPM (iBPM) will enable collaboration between people, systems and intelligent ‘things’ to ensure they coordinate harmoniously to reach specific business objectives
Nov 13 2014

Breaking Banks BAI Retail Delivery

Today, guest host Jim Marous of the Financial Brand will be coming live from the BAI Retail Delivery 2014 in Chicago. His guests include Michal Panaowicz, Managing Director of mBank- one of the innovation winners at BAI- D. Scott Andrick, Industry Principle, Card and Retail Banking from Pega, and...
Nov 12 2014

Top 100 Companies in FinTech

Pegasystems revolutionizes how leading organizations optimize customer experience and automate operations. Our patented Build for Change® technology empowers business people to create and evolve their critical business system.
Nov 06 2014

Pegasystems Finalizes Acquisition of Ultima Information Technology

Pegasystems has completed the acquisition of Ultima Information Technology based in Istanbul, Turkey
Nov 03 2014

Pegasystems Glides Through Social, Mobile Channels

Pega Customer Service lets reps listen to customer conversations on social networks and, if need be, respond to critical issues or route them to teams that can address them. "What we wanted to achieve was an application that didn't just interact with customers but deeply understands their sentiment...
Nov 03 2014

Pegasystems Glides Through Social, Mobile Channels

Pegasystems has unveiled a major upgrade to its customer service application, offering new functionality both at its customer-facing end and internally for reps who use it. Pegasystems seeded the mobile version of Pega Customer Service with new functionality as well, said Steve Kraus, senior...
Oct 31 2014

Pegasystems Introduces Pega Commercial Lines Underwriting Application

Pega Commercial Lines Underwriting application uses predictive and adaptive analytics to align underwriting outcomes with profitability and risk objectives, according to the vendor statement. The end-to-end structure of the solution simplifies complex operating environments by accelerating the...
Oct 30 2014

Banks Turn to Workflow Software to Increase Speed

"I was in a bank the other day, and the woman with whom I met was keying away furiously entering a sales lead on one screen while on another screen she keyed in the same information for an application that tracks projects," recalls Ron Wellman, a principal in the banking industry division of...
Oct 30 2014

Pegasystems weaves new features into customer service app

Pegasystems Inc., a CRM and BPM software provider based in Cambridge, Mass., released updates to its Pega Customer Service application that aim to make it easier for customer service representatives to give one-on-one guidance to customers and improve the app's multichannel capabilities.