Join us for a webinar on the future of digital public service. Accenture Federal Services and Pegasystems will provide insights on improving government efficiency through a digitalized, process-driven, case-centric approach, using Pega technology to deliver better business software that enables government with the Power to Engage, the Power to Simplify and the Power to Change - making the future of digital government a reality.
ACORD LOMA Forum is designed to give you the knowledge you need today to inform the strategic and technical decisions you’ll make about the future of your business. Speakers are industry thought leaders, analysts, and experts in a range of disciplines that relate directly to your job responsibilities. You’ll hear case studies, cutting edge strategies and tactics, and innovative approaches to your challenges. Join Pega at ACORD LOMA in Booth #515!
The DoD/VA HER and HIT Summit is focused on broadening the context of connected health in a way that addresses areas such as analytics, workflow and improved patient engagement. During this two day Summit, innovative technologies and approaches towards leveraging IT solutions for healthcare will include perspectives from the BPM thought leaders, DoD, VA and federal agencies.
Pegasystems’ very own Dr. Setrag Khoshafian, Vice President BPM will provide a compelling viewpoint of how agile Intelligent Business Process Management (iBPM) technology improves clinical, financial and operational outcomes for leading government healthcare organizations and agencies seeking modernization, digitization and transformation.
For more information please visit: http://iehrsummit.dsigroup.org
NASCIO conferences provide a unique opportunity for state government and corporate members to discuss the issues facing the information technology field in the public and private sector. We invite our corporate participants to sit side-by-side with state attendees to discuss trends and build relationships. NASCIO educational programs are centered on policy issues, trends, best practices and information technology issues that affect the public and private sectors. By bringing together all interested parties, NASCIO members can map strategies, develop positions and act responsibly for the benefit of all involved. Pega is proud to be a Bronze sponsor of this event.
(9:00AM - 10:00AM EDT, 2:00PM - 3:00PM BST, 3:00PM - 4:00 PM CEST)
Pegasystems sponsored a global survey with Forrester to determine what the major challenges are for banks who are looking to create a "one bank" client centric onboarding experience. This webinar will explore the following:
- Where are the greatest challenges: sales handoff, KYC/Due Dilligence, Credit Origination Processing, Treasury Management Onboarding, or other service enrollments?
- What technology solutions do firms think offer the best way forward?
- Is digitization coming to corporate bank onboarding processes? Is there hope for Esign?
- Craig Le CLair
Vice President, Forrester
- Ron Wellman
Director, Commercial Banking Solutions, Pegasystems
The 2014 Blue National Summit is the premier BCBSA conference of the year, assembling Blue professionals from across the system to share best practices, gather insights from keynote addresses and breakout sessions, and network with industry colleagues. Now in its fourth year, the 2014 Blue National Summit will feature a variety of events designed to inform, connect and energize its attendees.
Visit Pegasystems in booth #1212
Embrace, Adapt, Reinvent: Prepare for the Digital Business Disruption
The Must-Attend Event For BPM Professionals
No matter what business or service you deliver today, digitalization is changing it. Digital business — people, places, products are all connected through the internet. Social, mobile, cloud and big data are uncovering new business channels, customers and opportunities.
You will be better equipped to plan when, where, and how to reinvent all or parts of your business processes to become a successful digital business. Topics include:
- Defining the Value of BPM to Business and IT
- Managing Change as You Improve Processes
- Making Process Governance Work
- Developing Key Roles and Skills for Continuous Process Improvement
- Measuring Business Outcomes in a Process Context
Gartner Customer 360 Summit delivers complete coverage of the new strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and grow the business. Customer 360 is where business and IT leaders gather to learn from the latest Gartner research and interact with Gartner analysts, peers and solution leaders. Experience new research and innovative thinking in a variety of session formats that drill down into your most critical CRM topics, including customer experience management, integrated marketing and sales, data quality and business analytics and mobile and social strategies.
Join us for the Industry’s leading BPM conference, PegaWORLD 2014, to be held June 8-10, 2013 in Washington, DC. Learn how the world’s leading organizations are optimizing the customer experience and automating operations with BPM technology.
There has been tremendous change in the customer service industry since Call Center Week started 15 years ago. The industry has evolved with customer expectations, and we've seen similar growth in the customer service themes and topics that are discussed at the event each year.
This year's overarching theme is "Competing on Service: Seize the Opportunity." In a commoditized marketplace, the last remaining competitive advantage is your customer experience. In a sense, customer service can no longer be an afterthought, but it must be at the forefront of any successful customer management strategy.