Analyst Coverage

Read for yourself how Pega BPM and CRM continue to be recognized for innovation.

Why does Pega BPM and CRM have more coverage by technical and industry analysts than any other suite? Because they were designed from the outset to do more.

Whether you are looking for core enterprise case management, trying to significantly improve the quality of customer service or call center operations, hoping to automate underwriting or on-line account opening, wanting to bring new products to market quickly with intelligent product configuration, or build robust composite applications that will meet the needs of enterprise scale and compliance, Pega BPM and CRM can help today.

Many of these reports from Gartner, Forrester, The Butler Group, IDC, and Celent are available to you as a member of the Pega community for free – read for yourself how Pega BPM and CRM continue to innovate and establish the standard the most comprehensive and innovative business process management solutions.

Sep 08 2014

Pegasystems Recognized as a Leader in Gartner Mobile Application Development Platforms Magic Quadrant

CAMBRIDGE, Mass. – September 8, 2014 – Pegasystems Inc. (NASDAQ: PEGA), the software company powering the digital enterprise, today announced it has...
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Sep 05 2014

Gartner Magic Quadrant for Mobile Application Development Platforms 2014

Pegasystems is proud to have been recognized as a "Leader" by Gartner in their annual market assessments of mobile application development platforms...
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Jun 13 2014

Celent's Insurance CRM: Keys to Implementation

The insurance industry faces multiple challenges that make improvement in customer management a priority. First, most transactions take place in a...
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Jun 04 2014

Client-Centric Onboarding: Hopes and Realities for Global Banks

Onboarding a new customer or adding a new product to an existing customer creates an impression. If onboarding is done poorly, customers may abandon...
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May 29 2014

Forrester: The Power of Customer Context

Contextual Marketing is here! Customers expect companies to respond to each one of them, not to a customer segment; this creates frictionless...
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Apr 29 2014

Pegasystems Recognized as a Leader in New Gartner Customer Engagement Centers MQ

CAMBRIDGE, Mass. – April 29, 2014 – Pegasystems Inc. (NASDAQ: PEGA) today announced that it has received an improved leadership position in Gartner...
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Apr 27 2014

Gartner Magic Quadrant for the CRM Customer Engagement Center, 2014

Pegasystems recognized as a Leader in new Customer Engagement Centers Magic Quadrant Gartner’s definition of customer engagement center (CEC)...
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Apr 08 2014

Pegasystems Recognized as a Leader in Dynamic Case Management and in Customer Service Solutions for Enterprise Organizations by Independent Analyst Firm

Cambridge, Mass. – April 8, 2014 – Pegasystems Inc. (NASDAQ: PEGA) today announced it has been positioned by Forrester as a “Leader” in both the...
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Apr 06 2014

The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q2 2014

Pegasystems cited as a leader in Forrester Research, Inc.’s 2014 Customer Service Analyst Report Pegasystems receives top rank in current offering...
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Mar 27 2014

The Forrester Wave™: Dynamic Case Management, Q1 2014

Pegasystems cited as a leader in Forrester Research Inc.'s 2014 Dynamic Case Management Analyst Report Pegasystems cited as a leader in overall...
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