Pegasystems Inc.
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Webcasts

Welcome to the Pegasystems Webcast Series. Pegasystems, along with our customers, partners, and prominent industry analysts, host interactive sessions covering current trends and topics in SmartBPM®. 

How to Drive Customer Retention & Growth In Times of Low Consumer Confidence

Recorded: November 13, 2008

Featuring

  • Sarah Kennedy
    Managing Partner
    SQM Group
  • Amy Bethke
    Director of Product Marketing
    Pegasystems

In this Webcast

Pegasystems, the leader in business-process management technology, and Service...

 

 

Preparing for Opportunity: Integrating Legacy Assets into Your Business Strategy

Recorded:

Featuring

  • David Griffiths
    Professional Services Global Practice Leader
  • Dan Curtin
    Director of Insurance Solutions
  • Gary Kirkham
    Senior Director of Insurance Industry Solutions

In this Webcast

The business landscape is undergoing a period of unprecedented change. It...

 

 

The Claims Organization Challenge

Recorded: September 9, 2008

Featuring

  • Tony Pavia
    Former President/CEO
    American International Group, Agency Auto Division
  • Tony Castelli
    Insurance Professional Service Director
    Pegasystems

In this Webcast

Insurance industry veteran Tony Pavia and Pegasystems’ Insurance Professional...

 

 

Getting Ready for BUSINESS TECHNOLOGY

Recorded: July 31, 2008

Featuring

  • Bobby Cameron
    Vice President and Principal Analyst
    Forrester
  • Russell Keziere
    Senior Director of Marketing
    Pegasystems Inc.

In this Webcast

Join Pegasystems and special guest Bobby Cameron, Vice President and Principal...

 

 

Join the CAREvolution: Strategies, Tactics and Weapons for Payers from the Front Lines of Care Management Transformation

Recorded: Tuesday, June 24, 2008

Featuring

  • Joanne Galimi
    Research Vice President, Gartner
  • Mary Tamir
    Product Manager, Pegasystems
  • Elizabeth Hart
    Senior Director of Healthcare Solutions, Pegasystems
  • In this Webcast

    In this webinar, Gartner analyst Joanne Galimi, and Pegasystems' Mary Tamir...

     

     

    You Had Me at Hello: Improving Online Account Opening and On-boarding to Drive Revenues

    You Had Me at Hello: Improving Online Account Opening and On-boarding to Drive Revenues

    Recorded: Wednesday, June 4th, 2008

    Featuring

    • Christian Caspersen
      Vice President & Business Process Lead, SunTrust
    • Willy Fox
      Senior Director, Financial Services at Pegasystems

    In this Webcast

    Christian Caspersen, Vice President & Business Process Lead, at SunTrust...

     

     

    Are we are there yet? Delivering and Measuring a Unified Cross-Channel Experience

    Are we are there yet? Delivering and Measuring a Unified Cross-Channel Experience

    Recorded: Wednesday, May 14, 2008

    Featuring

    • Megan Burns
      Senior Analyst
      Forrester Research
    • Williy Fox
      Senior Director of Financial Services Solutions
      Pegasystems

    In this Webcast

    In this Webinar you will learn:

    • How to apply Forrester’s...

       

       

    Recessionary Growth Strategy One: Decreasing Costs While Improving Service

    Recessionary Growth Strategy One: Decreasing Costs While Improving Service

    Recorded: Wednesday, April 16, 2008

    Featuring

    Jim Eckenrode, TowerGroup
    Banking Research Fellow and Executive Lead for Financial Services Strategies and IT Investments at TowerGroup. 

    Willy Fox, Pegasystems
    Willy has been with Pegasystems Inc. for ten years working in Product Development, Field Delivery and Product management. Currently he drives Pegasystems vision, strategy and solutions across the financial services industry.

    In this Webcast

    Join us for the first in a three-part Webinar series discussing “recessionary...

     

     

    Five Principles for Success with MDD

    Recorded: Thursday, March 20, 2008

    Featuring

    Dr. Richard Soley
    CEO
    Object Management Group

    Dr. Setrag Khoshafian
    VP of BPM Technology
    Pegasystems

    In this Webcast

    In this webinar, you will learn about the five principles of success with MDD....

     

     

    Essentials for Managing an Effective and Agile Enterprise AML/Fraud Program

    Recorded: Thursday, February 28, 2008

    Featuring

    Reetu Khosla
    Director of Financial Crime Solutions
    Pegasystems Inc.

    In this Webcast

    From Managing Exceptions, Internal Controls, and Investigations...

     

     

    Top-Down BPM: If it’s not driven by business users, it’s not BPM

    Recorded: February 20, 2008

    Featuring

    • Russell Keziere
      Senior Director of BPM Marketing
      Pegasystems Inc.
    • Kerim Akgonul
      Vice President of Product Management
      Pegasystems Inc.

    In this Webcast

    In this webinar, you will learn why top-down BPM is the right approach to drive...

     

     

    The Path to Rapid Transformation

    The Path to Rapid Transformation

    Recorded: January 15, 2008

    Featuring

    Dr. Behnam Tabrizi

    In this Webcast

    Dr Tabrizi will discuss the findings in his new book, Rapid Transformation: A...

     

     

    Are you being served? A New Approach to Customer Experience Management

    Recorded: Wednesday, November 14, 2007

    Featuring

    • Ed Thompson
      VP Distinguished Analyst
      Egham United Kingdom
      Gartner
    • Amy Bethke
      Director of Product Management,
      Pegasystems

    In this Webcast

    In this webcast, Gartner analyst and CRM industry thought leader Ed Thompson...

     

     

    Business-Driven Composite Applications

    Business-Driven Composite Applications

    Recorded: July 31, 2007

    Featuring

    Massimo Pezzini
    Vice President & Distinguished Analyst
    Gartner Research

    In this Webcast

    Join Gartner analyst Massimo Pezzini for a special Pegasystems-sponsored webinar...

     

     

    How SmartBPM Can Improve Developer Productivity by 5X or More

    Recorded: June 26, 2007

    Featuring

    • Dinesh B. Karanam
      Technology Architect
      Financial Services Strategic Business Unit
      Capgemini
    • Don Schuerman
      Principal Architect
      Pegasystems Inc.

    In this Webcast

    A productivity benchmark study commissioned by Pegasystems and independently executed...

     

     

    Pegasystems Q1 2007 Financial Results Webcast and Conference Call

    Recorded: May 22, 2007

    Featuring

    • Alan Trefler
      Chief Executive Officer and Chairman
      Pegasystems Inc.
    • Craig Dynes
      Chief Financial Officer
      Pegasystems Inc.

    In this Webcast

    Pegasystems Inc. announced its first-quarter 2007 results on May 21, 2007....

     

     

    How to Deliver a Rich Customer Experience — and Cut Costs

    Recorded: May 15, 2007

    Featuring

    • Gary Kirkham
      former Division Vice President
      ANICO
    • Amy Bethke
      Director of Product Management
      Pegasystems Inc.

    In this Webcast

    Businesses today need to stay on top of delivering a rich and consistent customer...

     

     

    Which Comes First? BPM or SOA?

    Recorded: May 10, 2007

    Featuring

    • Steven Liles
      Manager, Integration Services
      Branch Bank & Trust
    • Colin Teubner
      Analyst
      Forrester Research

    In this Webcast

    Confused about which comes first, BPM or SOA? Should you focus on business...

     

     

    Pegasystems 2006 Financial Results Webcast and Conference Call

    Recorded: May 4, 2007

    Featuring

    • Alan Trefler
      Chief Executive Officer and Chairman
      Pegasystems Inc.
    • Craig Dynes
      Chief Financial Officer
      Pegasystems Inc.

    In this Webcast

     

     

    Business Rules Forum Webinar: Building an Effective Rules Management Organization Through Delegation

    Recorded: October 25, 2006

    Featuring

    • Russell Keziere
      Senior Director of BPM Marketing
      Pegasystems Inc.
    • Jon Pellant
      Chief Technologist
      Pegasystems Inc.

    In this Webcast

    Effective rules management begins with aligning rules to the business stakeholder,...

     

     

    Account Opening: Innovation and Growth with Business Process Management

    Recorded: Aug. 23, 2006

    Featuring

    • Maria Bruno-Britz
      Senior Editor
      Bank Systems & Technology
    • Kathleen Khirallah
      Research Director, Retail Banking
      TowerGroup
    • Willy Fox
      Director of Product Management, Financial Services
      Pegasystems Inc.

    In this Webcast

    In this webcast, discover how banks are applying Business Process Management...

     

     

    Keys to Realizing Results with BPM: 5 Lessons from Real-World Insurance Carriers

    Keys to Realizing Results with BPM: 5 Lessons from Real-World Insurance Carriers

    Recorded: July 19, 2006

    Featuring

    • Connie Moore
      Vice President and Research Director
      Forrester Research
    • John Buten
      Insurance Marketing Manager
      Pegasystems Inc.

    In this Webcast

    As the insurance industry continues to think differently about technology, carriers...

     

     

    Lessons from the Resilient Enterprise - How Winners Build for Change

    Lessons from the Resilient Enterprise - How Winners Build for Change

    Recorded: June 7, 2006

    Featuring

    • Yossi Sheffi
      MIT Professor, author of "The Resilient Enterprise," and Director of the MIT Center for Transportation and Logistics
    • Alan Trefler
      Founder, Chairman, and CEO of Pegasystems Inc.

    In this Webcast

    International supply-chain expert Yossi Sheffi will describe how a company...

     

     

    Intent-Driven Customer Processes: The Next Evolution in CRM

    Recorded: April 26, 2006

    Featuring

    • Amy Bethke
      Director of Product Management
      Pegasystems Inc.
    • Michael Maoz
      VP and Gartner Fellow
      Gartner

    In this Webcast

    This session explores how organizations have used smart Business Process Management...

     

     

    Avoid Compliance Silos in Business and IT — Leveraging Business Process Management

    Recorded: January 18, 2006

    Featuring

    • Jo Hoppe
      CIO
      Pegasystems Inc.
    • Joe Gelinas
      Professor Accountancy
      Bentley College

    In this Webcast

    After responding to the first round of compliance requirements, businesses are...

     

     

     

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