9/2/2010, Connected Planet
"...“We see strategic initiatives from cable and telecom operators around customer experience, network excellence and operational efficiency as they try to combat churn in pay TV and wireless services,” said Tom Erskine, director of industry solutions..."

From chess champ to BPM evangelist: CBR meets Alan Trefler

9/1/2010, CBRonline.com
"...Jason Stamper talks to Pegasystems' founder and CEO about how the firm beat the downturn with record quarter after record quarter...."

Pegasystems' SmartBPM Solution Ranks Highest In Two Categories in Recent Forrester Report

8/27/2010, Financial Tech Spotlight
"...Business process management (BPM) solutions greatly help enterprises keep pace with today’s fast changing business landscapes. Pegasystems Inc. has carved a niche for its industry leading BPM solutions..."

Customer Interaction Solutions and TMC Labs Announce 2010 Innovation Awards Winners

8/25/2010, TMCnet
"...These winners have proven to the staff of TMC Labs that their product or service is truly innovative in the CRM and call center industries,..."

The Forrester Wave: BPM Suites, Q3 2010 – BPM Suites Deliver Broad Support For Business-led Process Transformation

8/25/2010, Information Management

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US Press Contacts
Brian Callahan
Director of Corporate Communications
Brian.Callahan@pega.com
617-866-6364

Frank Tutalo
PR Manager
Frank.Tutalo@Pega.com
617-866-6906

EMEA Press Contact
Joanna Richardson
PR and Communication Manager - Europe
Joanna.Richardson@Pega.com
0118 965 1660

Pegasystems Inc.
101 Main Street, 7th Floor
Cambridge, MA
02142-1590
U.S.A.
Phone 617-374-9600
Fax 617-374-9620

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