Frameworks for BPOs

Don’t Just Survive, Thrive with SmartBPM Frameworks

According to industry analysts eighty percent of BPO solutions are custom.  Once a solution is in place, seventy percent of BPO operational costs pertain to human capital expenditures.

More than ever before, BPOs need game changing technology to competitively differentiate their business.  Rigid, monolithic business solutions have proven to make any BPO operation unprofitable.  Conventional systems are near impossible to change and they do little to reduce operational waste.  SmartBPM offers BPOs a refreshing alternative to reinvent their business.  Through Pegasystems Build for Change™ BPMS platform and frameworks, BPOs can provision and differentiate their service offerings to meet customer demands in a fraction of the time when compared to traditional methods.  Its rule-driven process automation capabilities further decreases business costs by applying straight through processing.

For nearly 25 years, Pegasystems has been helping BPO organizations streamline their operations. Pegasystems' SmartBPM enables BPOs to harness unruly business processes — with rule driven process execution and built-in documentation, audit trails, monitoring, and reporting.  Get a jumpstart with one or more of Pegasystems' application frameworks, then use SmartBPM tools to enhance, build, integrate, and extend applications quickly.