Pega


U.S. Federal Government
 
U.S. Federal Government

Managing a Federal agency is not unlike managing a Fortune 100 company. Both are complex machines with many moving parts. Any process inefficiency is magnified thousands or even millions of times. And getting a clear picture of "the whole" can seem impossible at times.

For nearly 25 years, Pegasystems has been helping very large government and corporate organizations manage the seemingly unmanageable. Pegasystems' SmartBPM® software enables your agency to harness unruly business processes — with built-in documentation, audit trails, monitoring, and reporting.

Get a jumpstart with one or more of Pegasystems' Framework applications, then use SmartBPM tools to enhance, integrate, and extend...and/or create brand-new applications quickly, in concert with your end users. (End users create Microsoft Visio™ flowcharts that generate application code and the basic user interface. More sophisticated users customize the UI, add validation, and complete integration.)

Pegasystems’ Professional Services team is also available to help.

Pega Understands Government

You'll find Pegasystems helping government agencies in the areas of:

  • Federal Financial Regulatory and Compliance
  • Public Health Systems
  • Defense and Security
  • And more

See Pegasystems’ GSA Schedule for pricing information.

Framework Applications Minimize Time to Deployment

Start realizing the benefits of BPM immediately, including the experience of dozens organizations like yours...and focus your limited development time on customization, enhancement, and integration.

  • Control & Compliance: Meeting the demands of Circular A-123 Appendix A and other mandates can compromise an agency's ability to fulfill its primary mission.
    a
    The Control & Compliance Framework provides a vetted series of processes for documenting and testing controls, evaluating and certifying controls, managing exceptions, and remediating deficiencies — with monitoring and reporting tools throughout.
  • Procurement: Balancing the timely fulfillment of purchase requests against the required enforcement of purchasing policy can be a challenging — and thankless — task.
    a
    The Procurement Framework manages and expedites purchase requests from user initiation through approval(s), purchase, receipt, payment, and resolution. Automatic notifications and escalations prevent unacceptable delays, while the application’s process flow assures compliance with purchasing policy.
  • Contract Request: The sheer number of details required in drawing up a contract can cause frustrating delays or, worse, omissions and errors.
    a
    The Contract Request application helps the requestor provide the required information for a contract, then routes the request to the Legal Team and all required approvers. The requestor can tell in a click where the contract is in the process. Finally, signed contracts are retained in the system for review or renewal.
  • Human Resources Support: A blizzard of paperwork — forms, forms, and more forms — can bury your HR staff and slow processing to an unacceptable pace.
    a
    This suite of HR Frameworks manages some of the most common, and most burdensome, Human Resources procedures: On-boarding (New Hire), Benefits Enrollment, Employee Goals & Performance, and Time-Off Request. Keep this important data in one central (and paperless) location; let the application move work forward — and complete some of the work for you; and get status information in a click.
  • Investigative Case Management: Keeping attention to details and deadlines while maintaining an increasing investigative caseload can be an impossible juggling act for caseworkers.
    a
    The Case Management Framework routes work to the appropriate parties, issues reminders, and supports collaboration. With all data and artifacts stored centrally, status reports are available in one click, and pattern matching can detect trends.
  • IT Access & Change Control Solutions: IT audits focus heavily in two areas — systems access and change control. Maintaining those controls centrally when an agency might have dozens of different systems is a challenge, to say the least.
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    The Control & Compliance Framework offers two solutions (available together or separately) for not only maintaining control, but reporting on it as well. Access & Permissions manages the request, approval, fulfillment, and reporting on access to systems. Change Tracking manages the request, testing, approval, migration, and reporting of software changes. Both solutions are based on COBIT- and ITIL-compliant best practices.
  • Health Care Frameworks: Government health care agencies manage a host of challenges — claims processing, records management, complaint resolution, and more.
    a
    Pegasystems offers a suite of solutions to help meet those challenges today, and to adapt as those challenges evolve.

Click here for more information about Pegasystems' SmartBPM Suite. To learn more about Pegasystems' leading service-oriented architecture, click here.




Office of Management and Budget


See how Pegasystems'
Control & Compliance
Framework supports
Circular A-123 compliance
at every step of the way.


Pega is THE Leader in BPM
Read why Pegasystems is the BPM Leader in Gartner’s most recently published BPM Magic Quadrant (2006)


Pegasystems lets you automate business processes so you’re effortlessly compliant.

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