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Retail banks today grapple with many challenges. They need to provide a single face to their
customers across business lines and channels, grow revenue organically,
improve internal processing efficiency and quality, and ensure compliance
with external regulations and company policies. Pegasystems' rules-based
Business Process Management (BPM) solutions close the execution gaps that
arise when business operations are unable to keep pace with management
objectives. The exceptional quality enabled by SmartBPM®
helps banks achieve growth, productivity, and compliance.
Pegasystems' industry-leading SmartBPM Suite enables retail banks
to automate and enhance a wide range of business processes. It enables
continuous improvement by providing the full lifecycle of application
functionality — model, build, execute, and monitor. This allows banks
to capture objectives, optimize processes, and drive work to completion.
Leading retail banks such as Bank of America, JPMorgan Chase, and US
Bank rely on Pegasystems to provide flexible, scalable BPM solutions that
enhance their existing systems and deliver increasing value.
As a complement to the SmartBPM Suite, Pegasystems offers solution
frameworks that include packaged capabilities and best practices for specific
activities within the retail bank. These include Retail Banking Industry
Framework™, a framework for building diverse applications;
Customer Process Manager™, for intelligent contact-center
customer service; and Smart Adjust™, for payment exceptions
management.
For more information about these solution frameworks, please click on the
links below:
Click here for information on our Lending solutions.
Or click here for more information
about the SmartBPM Suite.
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Learn how businesses use SmartBPM to achieve new levels of growth, productivity and compliance.
Exception Processing Costs Shrink at Top 10 Retail Bank
Financial Institution Improves Enterprise-wide Service Fulfillment
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