Careers

Lead System Architect, IT Center of Excellence (BK)

Company Description:
Pegasystems is the world’s leading provider of Business Process Management (BPM) software. Our PRPC platform allows customers to build custom designed solutions based around their needs. We have played a key role in helping the some of the world’s largest companies solve their most critical and complex processes. Our clients include:

• The 10 largest Global banks
• The 10 largest US banks
• The 5 largest U.S. Health Insurance Companies
• 7 of the top 10 Insurance Companies

Job Description:
Working in Pega’s IT Center of Excellence (COE), you will provide thought leadership, design solutions, and technical architecture while solving problems and providing PRPC based solutions to customers in all Business Units within Pegasystems. The IT COE is a team of knowledgeable and experienced BPM and business-domain experts equipped with an arsenal of best practices and tools – a team chartered with supporting internal business users and shepherding their BPM projects to successful completion.

We are currently looking to add a Lead System Architect (LSA). This role typically requires at least 10+ years experience (8 years minimum with MS) leading small teams in the delivery of Business Solutions, Business Analysis, ERP or Software Development. There is no travel associated with this role.

As a Lead System Architect you will be a resource to internal clients, where you and your team will understand the need for the application and translate the business logic into a PRPC solution that helps the client and the other parts of the company succeed. These roles involve both true development as well as significant consultative work. In addition you will supervise a small team of architects, coaching them to be great architects, delivering competent, successful performance to their customers. You and your team will prepare and recommend workflow designs for application functionality and integration. Once an application is developed, you will also provide ongoing support services to internal customers ensuring continuing business benefit and optimal use of system.

Currently we can only consider Boston area candidates, or those who can easily relocate to the Boston area. Additionally, we cannot accept resumes from agencies.

Key Result Areas:

• Actively participate in the requirements, design and build phases; delivering high quality deliverables.
• Responsible for functional success of customer initiatives providing necessary attention to our administrative processes procedures.
• Supports all aspects of our application initiatives from project scope definition through requirements analysis, functional and technical architecture, design, product configuration, QA, UAT and production deployment within a Project Management framework to ensure delivery of the requested functionality.
• Have an advanced understanding of the main features of PRPC; their features and limitations. Facilitate knowledge transfer of PRPC functionality and application functionality
• Investigates reported software problems, conducts tests to isolate problems and root cause in order to prepare clear Incident Reports for further investigation by Product Operations.
• Conducts further diagnosis and tests as necessary to assist with problem resolution investigating and implementing workarounds where appropriate.
• Customer Success (realization of business benefit)
• Teams/supervises applications staff members in order to ensure consistency and the appropriate level of synergy among related workflows.
• Proactively develops customer relationships by listening, understanding and anticipating needs, and suggesting appropriate solutions to ensure customer satisfaction and continuous alignment with the customer’s business needs.

Functional Expertise:

• Java
• SOA/Web Services, Component Architecture
• Relational Database design; SQL development and stored procedures, Software Development experience, Interface development experience.
• BPM skills/experience desirable
• Experience in J2EE (JSP, Servlets, EJB, XML, Java), Oracle and/or DB2 and MS/SQL
• Experience in Websphere or Weblogic Application Server
• Strong OO experience
• Makes and keeps commitments; meets schedules and deadlines and completes assignments, projects and goals within the allotted timeframe and budget.
• Assimilates and applies new job-related information that has varying degrees of complexity.
• Develops new insights into situations and applies creative and innovative solutions to make application improvements and satisfy desired results.
• Proper documentation and transfer of knowledge to ensure repeatability and scalability
• Possesses the appropriate level of technical/functional expertise and knowledge.
• Customer service orientation and good communication skills
• Results oriented
• Knowledge of Agile/Scrum processes a plus
• PRPC application knowledge/experience is considered a plus

Behavioral and Interpersonal:

• Ability to supervise people and lead project efforts
• Work and communicate effectively in a team environment.
• Able to work on own with minimal supervision.
• Well organized with attention to detail and adherence to company policies and procedures.
• Team work and willingness to listen to others
• Capable of initiating and extending high-level and technical interactions with internal clients.
• Work independently
• Modifies style or behavior to accomplish tasks, overcome situations and produce successful results.
• Good communication skills
• Positive attitude
• Dedicated to building a superior product

Managerial and Supervisory:

• Coaches employees to levels of competence and successful performance.
• Inspires great teamwork

Supervisory Responsibility:

• 1-2 system architect direct reports

Sphere of Influence:

• Takes lead role in key elements of a project acting as both a role model and resource to the other project team members.

Education and Experience Requirements:

• Minimum Level of Education: BA/BS Degree or equivalent experience
• Type of Experience and Minimum Number of Years: 10+ years experience in delivery of Business Solutions, Business Analysis, ERP or Software Development.
• Experience in analysis, design, development, and application deployment of large scale Java centric enterprise application systems.
• Experience in J2EE (JSP, Servlets, EJB, XML, Java), Oracle and/or DB2 and MS/SQL
• Experience with Websphere, Weblogic Application Server, JBoss or Tomcat
• Strong OO experience
• Ability to obtain Lead System Architect PRPC Certification, within 6 months of joining Pega

To Apply For This Opening

Email your resume directly to the Recruiter at: michael.harrahy@pega.com. Please attach a Word or PDF version of your resume, and include “Lead System Architect” in the Subject.

AND

Also submit your application into our database using the ‘Apply for this Job’ button below.


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An Equal Opportunity/Affirmative Action Employer. Women, minorities, veterans, and people with disabilities are strongly encouraged to apply.

 

Pegasystems is an equal opportunity/affirmative action employer. Women, minorities, veterans, and people with disabilities are strongly encouraged to apply. No third-party résumés accepted. Our definition of an applicant is an individual who: Indicates interest in a specific open position; follows our stated procedure which requires submitting a résumé / application directly to the Human Resources Department; and indicates that s/he possesses the advertised or established basic qualifications for the position.

Attention Recruiting & Staffing Agencies: In the interest of developing and maintaining a successful working relationship with all vendors, we are developing a vendor selection process. All Recruiting/Staffing vendors or agencies interested in working with Pega should submit their company information to globalrecruiting@pega.com. All vendors/agencies that submit their company information via globalrecruiting@pega.com will be reviewed and considered.

All unsolicited résumés from agencies will be considered direct applicants and no referral fee will be paid.