Why Choose Pegasystems?

GROWTH

Gartner projects revenue in the BPMS market will grow at an average rate of 15% *.  Pegasystems has been growing at more than twice that rate, despite an overall downturn in the global economy, because of the rapid return and tangible business benefits that our customers get with our software. We are able to tackle the needs of the world’s leading organizations. With Pegasystems, organizations can start small and grow their BPM projects at their own pace, funding their business transformation one project at a time.  To find out more please visit our Investor Relations page.

* Four Paths Characterize BPMS Market Evolution, Gartner, Inc., June 2008

RANKINGS

Pegasystems is the only BPM company consistently ranked by multiple industry analysts as the industry leader for the past four years.

Over the past four-plus years, Pegasystems has consistently ranked as the industry leader in Business Process Management by both Forrester and Gartner.  Pegasystems was also awarded the overall leader in “Agile Business Application” by Yphise. Our flexibility and ability to grow with the needs of our customers has been a key factor in this continued recognition.  Our commitment to innovation and leadership in BPM technology has allowed us to change the game further than our competition knew was possible.  To read the analyst reports please visit our Analyst Relations page.

CRM

Pegasystems is the only leading BPM company being used to replace legacy and data-centric enterprise CRM systems.

More and more of the world’s leading customer service organizations are turning to Pegasystems to help manage their call center and customer service applications.  Our clients have been able to provide their customer service representatives with solutions that meet the needs of their customers in a comprehensive and efficient manner.  Many Pegasystems clients have been recognized for excellence in their customer service initiatives.  To find out more about how Pegasystems helps organizations deliver exceptional customer service, please visit our Customer Relationship Management page.   

CUSTOMERS

Pegasystems, despite travel freezes and restrictions by many companies in late 2008, set a record for attendance at its annual BPM event in 2008, surpassing reported attendance for any other BPM conference. This is a credit to the customer loyalty and trust built up over 25 years of service.

The PegaWorld Conference has become one of the largest, most successful events in the BPM industry.  It is a venue where business leaders can learn how BPM can help transform their business operations.  PegaWorld is where attendees can see firsthand what kind of dramatic business returns organizations are getting from BPM.  See highlights from PegaWorld 2010. 

INDUSTRIES

Pegasystems produces award winning industry frameworks that build in best practices and process flows to help specific industries make the most of BPM as quickly as possible.

We are proud to be working with many of the world’s leading organizations in a number of industries. Pegasystems is being used by 7 of the top 10 insurance companies, 2 of the top 5 global telecommunications firms, 8 of the top 10 global banks, supports healthcare plans covering over 70 million lives, and is also being used by 4 of the top 5 health insurance payers. In fact, Pegasystems supports over 60%, of the world’s payment investigations. To find out more visit our Industries page. Our customers have come to depend on us as a strategic partner and a core part of their business architecture.  We work with them on mission critical projects that provide them with the agility and increased productivity that enable our customers to capitalize on competitive advantages. 

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